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Manager, Revenue Operations

28 minutes ago
United States
Full-time
Senior
Sales Operations
Operations
CRM NetSuite Salesforce
Apply Now
Elite Technology

Elite Technology

Elite Technology provides telecommunication solutions with a focus on system design, integration, and maintenance. Offering effective solutions from top vendors like Ericsson and Huawei, we specialize in Atoll radio network planning and iBwave building...

Diversified Telecommunication Services
1-10
Founded 2020
View All Jobs 12

Description

  • Oversee end-to-end invoicing in NetSuite across subscriptions, usage, fixed-fee, milestone, time-and-materials, and credit/rebill scenarios.
  • Lead, mentor, and develop the billing/invoicing and collections teams, including hiring, training, performance management, and workload planning.
  • Establish team KPIs, SLAs, and continuous improvement practices to strengthen accountability and customer service.
  • Ensure accurate order data flows from Salesforce to NetSuite while minimizing manual adjustments.
  • Own monthly billing cycles, cutoffs, quality controls, billing calendars, and exception handling.
  • Partner with Revenue Accounting on ASC 606 compliance, billing schedules, revenue schedules, and audit requests.
  • Manage collections strategy, customer outreach cadence, and dispute resolution to reduce DSO and aging A/R.
  • Oversee cash application, unapplied cash resolution, and credit memos.
  • Build dashboards and aging reports, and collaborate with Sales and Customer Success on delinquent accounts and retention impacts.
  • Implement internal controls to support close accuracy and external audit readiness.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Management, or equivalent experience.
  • 6–8 years of experience in Revenue Operations, Accounting, Order-to-Cash, or Billing, including 2+ years leading teams.
  • Hands-on NetSuite experience, including billing/invoicing, Advanced Revenue Management, customers/items, and saved searches.
  • Hands-on Salesforce experience, with CPQ familiarity preferred and experience with reporting and dashboards.
  • Strong knowledge of order management, invoicing models, ASC 606 revenue accounting, credit and collections, and cash application.
  • Analytical and process design skills, with comfort in data cleansing, reconciliations, and exception management.
  • Excellent communication skills with the ability to influence cross-functionally and drive change.
  • Advanced Excel skills for reconciling order data, analyzing A/R aging, monitoring billing accuracy, and supporting automation improvements.
  • Ability to travel up to 10% as business needs require.
  • Must be legally authorized to work in the United States; no employment sponsorship is provided.
  • Role requires a sedentary work capacity, primarily desk and computer work.

Benefits

  • Competitive compensation package with a base salary of $110,000 to $123,000 plus a variable component.
  • Comprehensive healthcare coverage, including medical, dental, and vision.
  • Retirement savings plan with employer contribution.
  • Professional development opportunities.
  • Time off.
  • Wellness initiatives.
  • Employee assistance program.
  • Generous global parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

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