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Senior Associate, GTM Systems - SevenRooms powered by DoorDash

3 weeks, 4 days ago
United States
Full-time
Senior
Sales Operations
Project and Program Management
Agile Salesforce
Apply Now
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012
View All Jobs 43

Description

  • Own the strategic vision and technical delivery of systems within scope to support company and departmental goals.
  • Drive user adoption by identifying usage gaps and providing individual and group coaching and training.
  • Develop and enable AI-powered solutions that improve efficiency, scalability, and user outcomes across the go-to-market ecosystem.
  • Translate business and process requirements into documentation for technical development, user testing, enablement materials, and release notes.
  • Lead system enablement efforts and collaborate with the Enablement Team on training plans and user engagement.
  • Collaborate with Revenue Operations to identify and build integrations across the technology ecosystem.
  • Provide flexible support to the Salesforce team through discovery, technical coordination, delivery, and communications.
  • Work cross-functionally with stakeholders, leadership, and internal teams to support process improvement and adoption.

Requirements

  • 5+ years of experience in GTM operations and system development or consulting, ideally in post-sales functions such as Customer Success, Service, or Implementation.
  • 3+ years of experience with Salesforce Sales Cloud and related Support/Success ecosystem.
  • Salesforce Administrator certification is a major plus, but not required.
  • 2+ years of Gainsight or other customer success platform experience is strongly preferred.
  • Strong project management skills and high organizational ability.
  • Familiarity with Agile development methodology and core concepts.
  • Experience with process flow creation, gap analyses, KPI/adoption/success metric analytics, project scoping, and change management.
  • Ability to work autonomously, meet deadlines, and thrive in a fast-paced environment.
  • Strong communication, presentation, and influencing skills, including with executive and C-level stakeholders.
  • A collaborative mindset and comfort leading sessions with stakeholders and internal Revenue Operations teams.

Benefits

  • Base salary of $100,600 to $148,000 USD, depending on location and qualifications.
  • Opportunities for equity grants.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision benefits.
  • 11 paid holidays, paid time off, and paid sick leave.
  • Wellness benefits, commuter benefits match, family-forming assistance, disability and basic life insurance, and a mental health program.
  • Flexible paid time off for salaried roles.

Interested in this position?

Apply directly on the company website

Apply Now

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