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Network Engineer (L2)

2 hours, 23 minutes ago
Australia
Full-time
Mid Level
Network Engineer
DevOps and Infrastructure
Azure Cisco DHCP DNS Fortinet Linux Network Security TCP/IP Windows Server
Apply Now
Dijital Team

Dijital Team

Join Dijital Team, the globally recognized A-Team for IT Services. Explore our open positions and stay ahead in your career.

Internet Software & Services
11-50
Founded 2023
View All Jobs 17

Description

  • Manage incidents, service requests, alerts, and standard changes across customer environments.
  • Monitor, maintain, and support enterprise network, wireless, firewall, and security infrastructure.
  • Troubleshoot network, firewall, VPN, wireless, SD-WAN, and connectivity-related issues.
  • Produce and maintain technical documentation, operational procedures, and knowledge base articles.
  • Collaborate with senior and escalation engineers during major incidents, maintenance activities, and project delivery.
  • Contribute to continuous improvement initiatives, automation opportunities, and operational excellence.
  • Share technical knowledge with colleagues and support the development of junior engineers.
  • Foster a collaborative, accountable, and customer-focused engineering culture.

Requirements

  • Relevant tertiary qualification in Information Technology, Computer Science, Network Engineering, Cyber Security, or equivalent industry experience.
  • Minimum 3 years' experience in Network Support, Managed Services, or Enterprise Network Engineering.
  • Experience supporting enterprise networking, wireless, security, and WAN environments.
  • Experience working within ITIL-based service management environments or ITIL Foundation certification.
  • Industry certifications such as Fortinet FCA/FCP, Cisco CCNA, Aruba ACMA, or equivalent are highly regarded.
  • Strong knowledge of Fortinet Security Fabric including FortiGate, FortiManager, FortiAnalyzer, EMS, FortiSwitch, and FortiAP.
  • Experience supporting Aruba, Cisco, and Meraki wireless platforms.
  • Solid understanding of routing and switching concepts.
  • Strong knowledge of TCP/IP, DNS, DHCP, VLANs, NAT, VPN technologies, and WAN connectivity.
  • Understanding of SD-WAN fundamentals.
  • Sound knowledge of network security principles and best practices.
  • Strong analytical and troubleshooting skills.
  • Excellent attention to detail with a focus on producing high-quality documentation.
  • Effective communication and customer service skills.
  • Ability to prioritise multiple tasks and manage competing priorities.
  • Strong sense of ownership and accountability.
  • Collaborative team player who actively shares knowledge and supports colleagues.
  • Awareness of AI-assisted operational tools and emerging networking technologies.
  • Exposure to automation, scripting, and process improvement initiatives.
  • Understanding of proactive monitoring, observability, and event management.
  • Experience contributing to operational efficiency and continuous service improvement.
  • Exposure to BGP, carrier services, FortiSASE, SD-WAN, Azure networking, Windows Server, Linux administration, network monitoring platforms, or automation tools will be highly regarded.

Benefits

  • Paid in Australian Dollars.
  • Medical insurance from day one for you and your spouse, or parents if unmarried.
  • Generous OPD coverage for doctor visits and other medical needs.
  • Home office setup allowance to build your ideal workspace.
  • Internet allowance to keep you connected.
  • Gym and wellness allowance to support fitness and balance.
  • Regular team events and engagement activities.
  • Mental health and counseling support through Diji Assist.
  • Reimbursement for industry certifications.
  • Flexible work from home or office.
  • Rewards and recognition programs.
  • End-of-year and Christmas parties.

Interested in this position?

Apply directly on the company website

Apply Now

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