DBSync

DBSync

DBSync specializes in providing affordable integration and automation solutions that enable seamless synchronization of critical applications, such as accounting, CRM, ERP, and healthcare systems, to enhance data flow, reduce manual tasks, and improve ...

Internet Software & Services
51-250
Founded 2009

Description

  • Conduct structured discovery workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
  • Translate business requirements into technical workflows, automations, and integrations.
  • Configure, test, and deploy solutions to support smooth go-live and customer adoption.
  • Build and customize workflow automations using APIs, scripts, or low-code platforms.
  • Diagnose integration issues, remove blockers, and iterate based on client feedback.
  • Serve as the technical point of contact during onboarding and ongoing customer success efforts.
  • Provide deployment feedback to product and engineering teams to influence roadmap priorities.
  • Develop and expand support for DBSync’s portfolio of cloud applications.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent demonstrated experience shipping production integrations.
  • 4–8 years of experience in a customer-facing technical role where you wrote and owned the code.
  • Experience in roles such as Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar.
  • Strong coding ability in Python, Java, Go, or a similar language.
  • Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns such as OAuth, API keys, and SSO basics.
  • Experience with workflow automation platforms, CI/CD, and basic observability or monitoring tools.
  • Comfort with SQL and at least one BI tool such as Looker, Tableau, or Superset.
  • Ability to operate independently in ambiguous, loosely scoped situations and drive toward a working solution.
  • Excellent communication skills for workshops, stakeholder communication, and documentation.
  • Hands-on experience with LLM or agentic frameworks such as LangChain, LangGraph, or CrewAI is strongly preferred.
  • Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails is strongly preferred.
  • Prior experience embedded on-site with enterprise clients during implementation is strongly preferred.
  • Background in consulting or early-stage startup environments is nice to have.
  • MBA is preferred.
  • Location requirement: Mexico, remote within the LATAM region.
  • Shift requirement: U.S. hours, 8:00 AM CST to 5:00 PM CST.

Benefits

  • Remote work based in Mexico for candidates located in the LATAM region.
  • U.S. shift schedule with defined working hours.
  • Opportunity to work on modern cloud computing, SaaS, and AI-driven products.
  • Exposure to 200+ popular cloud applications and enterprise integrations.
  • Start-up-like environment with room to grow and take ownership.
  • A culture that values innovation, learning, teamwork, and professional growth.
  • Competitive, on-demand data integration and warehousing business context.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Success Representative (Brilliant Harvest)

AltaML 51-250 IT Services

Brilliant Harvest is seeking a Customer Success Representative to help farm equipment dealers and farmers adopt, use, and gain value from its conversational AI platform.

3 hours, 57 minutes ago

Trial Experience Apprentice

HighLevel 251-1K Internet Software & Services

HighLevel is hiring a remote Customer Acquisition Apprentice in India to support trial customers through calls, chats, emails, scheduling, and video-room coordination during a six-month apprenticeship.

CRM
4 hours, 12 minutes ago

Customer Experience Director (Philadelphia, PA)

B Lab 51-250 Diversified Consumer Services

B Lab is hiring a Director, Customer Experience to lead its global customer experience function, improving how businesses and B Corps engage with certification, products, and services while increasing satisfaction, adoption, retention, and operational effectiveness.

CRM
4 hours, 12 minutes ago

Member Services Associate - Work From Home

Join a fully remote financial services team to enroll and support clients seeking guidance on benefits and related financial needs.

4 hours, 12 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers