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Forward Deployment Engineer

3 weeks, 6 days ago
Mexico
Full-time
Senior
Customer Success
Software Development
AWS CI/CD Go Java Looker OAuth Python REST API Salesforce SQL Superset Tableau
Apply Now
DBSync

DBSync

DBSync specializes in providing affordable integration and automation solutions that enable seamless synchronization of critical applications, such as accounting, CRM, ERP, and healthcare systems, to enhance data flow, reduce manual tasks, and improve ...

Internet Software & Services
51-250
Founded 2009
View All Jobs 10

Description

  • Conduct structured discovery workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
  • Translate business requirements into technical workflows, automations, and integrations.
  • Configure, test, and deploy solutions to support smooth go-live and customer adoption.
  • Build and customize workflow automations using APIs, scripts, or low-code platforms.
  • Diagnose integration issues, remove blockers, and iterate based on client feedback.
  • Serve as the technical point of contact during onboarding and ongoing customer success efforts.
  • Provide deployment feedback to product and engineering teams to influence roadmap priorities.
  • Develop and expand support for DBSync’s portfolio of cloud applications.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent demonstrated experience shipping production integrations.
  • 4–8 years of experience in a customer-facing technical role where you wrote and owned the code.
  • Experience in roles such as Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar.
  • Strong coding ability in Python, Java, Go, or a similar language.
  • Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns such as OAuth, API keys, and SSO basics.
  • Experience with workflow automation platforms, CI/CD, and basic observability or monitoring tools.
  • Comfort with SQL and at least one BI tool such as Looker, Tableau, or Superset.
  • Ability to operate independently in ambiguous, loosely scoped situations and drive toward a working solution.
  • Excellent communication skills for workshops, stakeholder communication, and documentation.
  • Hands-on experience with LLM or agentic frameworks such as LangChain, LangGraph, or CrewAI is strongly preferred.
  • Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails is strongly preferred.
  • Prior experience embedded on-site with enterprise clients during implementation is strongly preferred.
  • Background in consulting or early-stage startup environments is nice to have.
  • MBA is preferred.
  • Location requirement: Mexico, remote within the LATAM region.
  • Shift requirement: U.S. hours, 8:00 AM CST to 5:00 PM CST.

Benefits

  • Remote work based in Mexico for candidates located in the LATAM region.
  • U.S. shift schedule with defined working hours.
  • Opportunity to work on modern cloud computing, SaaS, and AI-driven products.
  • Exposure to 200+ popular cloud applications and enterprise integrations.
  • Start-up-like environment with room to grow and take ownership.
  • A culture that values innovation, learning, teamwork, and professional growth.
  • Competitive, on-demand data integration and warehousing business context.

Interested in this position?

Apply directly on the company website

Apply Now

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