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Forward Deployment Engineer

2 months ago
Colombia
Full-time
Senior
Solutions Engineer
Software Development
AWS CI/CD Go Java LLM Looker OAuth Python REST API Salesforce SQL Superset Tableau
Apply Now
DBSync

DBSync

DBSync specializes in providing affordable integration and automation solutions that enable seamless synchronization of critical applications, such as accounting, CRM, ERP, and healthcare systems, to enhance data flow, reduce manual tasks, and improve ...

Internet Software & Services
51-250
Founded 2009
View All Jobs 11

Description

  • Conduct structured customer discovery workshops to capture workflows, pain points, and desired outcomes.
  • Translate business requirements into technical workflows, automations, and integrations.
  • Configure, test, and deploy solutions to ensure smooth go-live and adoption.
  • Build and customize workflow automations using APIs, scripts, or low-code platforms.
  • Diagnose integration issues, resolve blockers, and iterate based on client feedback.
  • Serve as the technical expert during onboarding and ongoing customer engagement.
  • Provide deployment insights to product and engineering teams to inform roadmap priorities.
  • Develop solutions for cloud applications and support the expansion of the company’s cloud app portfolio.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent demonstrated experience shipping production integrations.
  • 4–8 years of experience in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Integration Engineer, or Implementation Engineer.
  • Strong coding ability in Python, Java, Go, or similar languages.
  • Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns such as OAuth, API keys, and SSO basics.
  • Experience with workflow automation platforms, CI/CD, and basic observability or monitoring tools.
  • Comfort with SQL and at least one BI tool such as Looker, Tableau, or Superset.
  • Ability to operate independently in ambiguous, loosely scoped situations and drive toward a working solution.
  • Excellent communication skills, including leading discovery workshops, explaining trade-offs to non-technical stakeholders, and writing clear documentation.
  • Hands-on experience with LLM or agentic frameworks such as LangChain, LangGraph, or CrewAI is strongly preferred.
  • Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails is strongly preferred.
  • Prior experience embedded on-site with enterprise clients during implementation is strongly preferred.
  • Background in consulting or early-stage startup environments is nice to have.
  • MBA is preferred.
  • Location: Colombia, remote for the LATAM region.
  • Shift: U.S. hours, 8:00 AM CST to 5:00 PM CST.

Benefits

  • Remote work from Colombia for the LATAM region.
  • U.S. shift schedule with defined working hours.
  • Opportunity to work on next-generation data integration and cloud/SaaS products.
  • Exposure to a diverse, collaborative, and start-up-like environment.
  • Opportunity to influence product roadmap and enterprise customer outcomes.

Interested in this position?

Apply directly on the company website

Apply Now

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