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Admin Coordinator (IT Consulting)

16 hours, 22 minutes ago
Philippines
Full-time
Junior
Executive Assistant
Operations
CRM Cybersecurity
Apply Now
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services
View All Jobs 15

Description

  • Manage and triage the Director’s and BDM’s email inboxes, draft replies, and flag urgent items.
  • Coordinate calendars, appointments, client meetings, site visits, and travel logistics.
  • Route internal staff requests to the appropriate person to protect leadership time.
  • Follow up with clients on quotes, proposals, and outstanding items.
  • Own quarterly client check-ins, including scheduling, preparation, reminders, and tracking completion.
  • Prepare and track telecommunications and service paperwork, orders, forms, and supplier documentation.
  • Maintain accurate client records, contacts, and notes in the CRM.
  • Use Autotask and the custom CRM to keep operational data clean and current.
  • Document repeatable administrative processes and handle general business administration.

Requirements

  • At least 2 years of experience as a virtual assistant, executive assistant, or office administrator supporting multiple people.
  • Strong email, calendar, and scheduling management experience.
  • Excellent written English and a professional client communication style.
  • Ability to learn proprietary systems, including CRM, ticketing, or PSA tools, quickly.
  • Highly organized, proactive, and reliable in following up on tasks.
  • Availability and responsiveness during Australian business hours, including while the Director is travelling between sites.
  • Experience in IT, managed services, telecommunications, or a similar service business (preferred).
  • Experience with Autotask or another PSA or ticketing platform (preferred).
  • Experience handling telecommunications or supplier paperwork (preferred).
  • Experience coordinating client check-ins or account administration (preferred).

Benefits

  • Salary of AUD 1,600–1,800 per month.
  • Remote role aligned with Australian business hours.
  • Holiday arrangements to be confirmed.

Interested in this position?

Apply directly on the company website

Apply Now

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