Channel Manager - GSI Partnerships

10 hours, 12 minutes ago
Full-time
Lead
Sales and Business Development
Cyara

Cyara

Cyara is the world's leading Automated CX Assurance Platform provider, offering a comprehensive and easy-to-use customer experience testing software for contact centers. Their AI-powered platform helps leading brands deliver flawless customer journeys ...

IT Services
201-500
Founded 2006
$25M raised

Description

  • Own and expand executive-level relationships with assigned GSI partners.
  • Develop and execute alliance strategies to generate pipeline, bookings, and revenue growth.
  • Create joint business plans, quarterly business reviews, and strategic growth initiatives with partners.
  • Identify opportunities in consulting, cloud transformation, customer experience, AI, and digital modernization.
  • Build and lead joint go-to-market programs with partner sales, solution, and industry teams.
  • Drive co-selling motions and coordinate engagement between partner and internal sales teams.
  • Develop joint campaigns, events, thought leadership, and demand-generation programs with marketing.
  • Position Cyara solutions within enterprise CX transformation initiatives and develop joint customer value propositions.
  • Build, track, forecast, and report on partner-generated pipeline, revenue, certifications, and engagement metrics.
  • Represent Cyara at partner events, executive briefings, industry conferences, and customer meetings.

Requirements

  • Bachelor's degree in Business, Marketing, Technology, or a related field.
  • 10+ years of experience managing strategic partnerships within partner ecosystems.
  • Experience managing global systems integrator (GSI) partnerships.
  • Proven record of driving measurable revenue growth through alliance and channel partnerships.
  • Experience developing and executing joint business plans and strategic partner initiatives.
  • Strong understanding of partner programs, ecosystems, funding mechanisms, and co-sell motions.
  • Strong knowledge of customer experience technologies and transformation programs.
  • Experience with enterprise software, cloud services, SaaS, AI, digital transformation, or consulting services.
  • Excellent executive communication, presentation, negotiation, and relationship-building skills.
  • Experience with contact center, CRM, customer engagement, or digital experience platforms; AWS certifications, cloud alliance experience, and familiarity with AI, automation, analytics, or customer service technologies are preferred.

Benefits

  • Competitive pay.
  • Comprehensive benefits.
  • Flexible work options.
  • Employee recognition programs.
  • Employee well-being focus.
  • Continuous learning and professional growth opportunities.
  • Inclusive, equal-opportunity workplace.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Affiliate Manager | Propr.xyz

SwissBorg 51-200 Capital Markets

Propr.xyz is seeking an Affiliate Manager to build and scale an affiliate revenue program for its blockchain-enabled operating system for proprietary trading firms.

Affiliate Marketing Blockchain REST API SQL
9 hours, 57 minutes ago

Channel Director EMEA

FireMon.com 201-500 Professional Services

FireMon is seeking a Channel Director to grow its UK&I and EMEA reseller ecosystem and drive regional revenue for its network security policy management solutions.

Cybersecurity Network Security
10 hours, 12 minutes ago

Health System Partnerships Associate Director #4932 (Eastern U.S.)

GRAIL 1001-5000 Health Care Providers & Services

GRAIL is seeking a remote Health System Partnerships Associate Director to grow Galleri adoption and expand access to early cancer detection across health systems in the Eastern U.S.

10 hours, 12 minutes ago

Health System Partnerships Associate Director #4931 (Western U.S.)

GRAIL 1001-5000 Health Care Providers & Services

GRAIL is seeking a remote Health System Partnerships Associate Director to grow Galleri adoption and expand access to early cancer detection programs across health systems in the Western U.S.

10 hours, 12 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers