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Account Executive

1 month, 1 week ago
United States, Canada
Full-time
Mid Level
Account Executive
Sales and Business Development
Apply Now
CSC Generation

CSC Generation

CSC Generation is an AI native retail holding entity that revitalizes iconic brands through the use of data, automation, and its Genesis platform to shape the future of commerce in the age of artificial general intelligence.

Internet Software & Services
251-1K
Founded 2016
View All Jobs 23

Description

  • Serve as the primary point of contact for inbound customer inquiries, purchase calls, and product questions about furniture and collections.
  • Guide customers through the buying process with product knowledge, design-focused recommendations, and product comparisons that support closing sales.
  • Support trade clients, interior designers, and high-value customers with personalized service and project-based needs.
  • Manage custom orders, special pricing requests, and order status updates to ensure a seamless end-to-end customer experience.
  • Proactively follow up on inbound leads, abandoned quotes, and past purchasers to drive repeat business and incremental revenue.
  • Conduct targeted outbound outreach to nurture relationships, re-engage customers, and upsell or cross-sell complementary products.
  • Coordinate with operations and logistics to track priority orders, resolve delivery questions, and escalate issues or claims as needed.
  • Leverage CRM tools, automation workflows, and AI-driven insights to prioritize outreach and improve conversion efficiency.
  • Identify opportunities to improve sales and follow-up processes through automation, AI-assisted workflows, and data-driven segmentation.

Requirements

  • Proven ability to build trust quickly and convert inbound customer interest into closed sales.
  • Strong consultative selling and communication skills with a customer-first mindset and attention to detail.
  • Experience handling custom orders, pricing discussions, and complex product questions.
  • A proactive approach to driving revenue through follow-ups, outreach, and relationship management.
  • Experience using CRM tools to track customer interactions, manage pipelines, and prioritize outreach.
  • Familiarity with AI-assisted sales tools, workflow automation, or data-driven prospecting strategies.
  • Comfort working cross-functionally with marketing, operations, and logistics teams to resolve issues and improve outcomes.
  • An interest in furniture, design, or home furnishings, with the ability to translate product features into customer value.
  • Preferred: experience serving trade clients, interior designers, or high-value customers.
  • Preferred: experience with automation workflows or AI-enabled productivity tools.

Benefits

  • Competitive compensation.
  • Paid time off policies.
  • 401(k)/RRSP match.
  • Medical, dental, and vision coverage.
  • Supplemental insurance policies.
  • Employee discounts at portfolio companies.
  • Executive access and direct mentorship from brand CEOs and senior leadership.
  • AI-first skill building with hands-on exposure to advanced automation and prompt engineering tools.

Interested in this position?

Apply directly on the company website

Apply Now

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