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Sr Partner Success Manager - 11656

3 weeks, 1 day ago
United States
Full-time
Senior
Partnerships Manager
Project and Program Management
Google Tag Manager
Apply Now
Coupa Software

Coupa Software

Coupa Software is the premier cloud-based finance platform, empowering companies worldwide to optimize spend, boost profits, and reduce costs with a comprehensive suite of modules.

Internet Software & Services
1K-5K
Founded 2006
View All Jobs 75

Description

  • Own and manage the App Marketplace partner lifecycle from application and qualification through onboarding and ongoing performance.
  • Manage partner application intake and initial screening.
  • Coordinate partner evaluations across Product Strategy, Product Management, Engineering, Solution Consulting, and GTM teams.
  • Drive structured decisions on whether partners proceed, iterate, or are declined.
  • Coordinate commercial workflows, including order form creation and internal approvals.
  • Oversee onboarding execution across integration build, solution certification, and marketing readiness.
  • Partner with Product Marketing and GTM teams on positioning, messaging, value propositions, and launch activities.
  • Monitor partner performance and health, including business review cadence and actions to scale or address underperformance.
  • Collaborate with Events and Marketing teams to support partner participation in customer events and sponsorship deliverables.
  • Continuously improve and operationalize partner lifecycle processes, tracking, reporting, and automated workflows.

Requirements

  • Experience in partnerships, business development, product strategy, or ecosystem management in a B2B SaaS environment.
  • Strong ability to manage cross-functional processes across Product, Engineering, and GTM teams.
  • Experience coordinating complex programs with multiple stakeholders.
  • Data-driven mindset with experience tracking and analyzing performance metrics.
  • Strong communication, organization, and stakeholder management skills.
  • Experience with partner lifecycle or marketplace operations is preferred.
  • Experience supporting automated or agent-driven workflows is preferred.
  • Ability to work remotely, as indicated by the #LI-Remote posting.

Benefits

  • Remote work designation (#LI-Remote).
  • Inclusive and welcoming work environment with equal employment opportunity.
  • Opportunity to work on a globally impactful spend management platform.
  • Access to a collaborative, transparent, and cross-functional culture.
  • Chance to work on innovative AI and automation initiatives.

Interested in this position?

Apply directly on the company website

Apply Now

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