HR Operations Analyst - 11710

1 day, 15 hours ago
Full-time
Junior
Operations
Coupa Software

Coupa Software

Coupa Software is the premier cloud-based finance platform, empowering companies worldwide to optimize spend, boost profits, and reduce costs with a comprehensive suite of modules.

Internet Software & Services
1K-5K
Founded 2006

Description

  • Identify, analyze, and implement continuous improvement opportunities across HR Operations processes.
  • Document, review, and maintain standardized HR process documentation and knowledge articles.
  • Lead minor HRIS configuration changes and testing for process enhancements and rollouts.
  • Serve as the Tier 2 point of contact for complex or escalated employee inquiries and data issues.
  • Conduct advanced data audits and reconciliations across multiple HR systems to maintain data integrity and compliance.
  • Provide backup transactional and administrative support during peak periods, absences, and system upgrades.
  • Act as the HR Operations partner for a specific client group to support its operational needs and service delivery requirements.
  • Mentor and train HR Operations Analyst I team members on new processes, system updates, and best practices.
  • Collaborate with HR Business Partners and other HR functions to align operations with business strategies.
  • Participate in and lead HR projects and initiatives such as annual enrollment, system implementations, and policy updates.
  • Develop and generate HR reports and metrics to support operational insights and strategic planning.

Requirements

  • 2+ years of progressive experience in HR Operations, HRIS, or a similar administrative/analytical role.
  • Experience with HRIS or other complex data management tools.
  • Experience with data auditing and reporting.
  • Ability to analyze processes and implement solutions for efficiency and standardization.
  • Advanced written and verbal communication skills, including communicating technical information to non-technical audiences.
  • Strong organizational skills and high attention to detail.
  • Advanced proficiency in Microsoft Excel, including pivot tables and VLOOKUPs.
  • Ability to handle highly confidential information with discretion and professionalism.
  • Proactive, resourceful, and critical thinking approach to complex problem-solving.

Benefits

  • Equal employment opportunities for all qualified candidates and employees.
  • Welcoming and inclusive work environment.
  • Fair decisions related to hiring, compensation, training, and performance evaluation.

Interested in this position?

Apply directly on the company website

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