Account Manager

6 hours, 42 minutes ago
Full-time
Senior
Customer and Technical Support
Cision

Cision

Cision is a global provider of PR software and marketing solutions, empowering communication pros to engage audiences effectively.

Professional Services
5K-10K
Founded 1892
$83M raised

Description

  • Own and deliver expansion ARR and renewal outcomes within assigned accounts.
  • Identify, qualify, and close upsell and cross-sell opportunities aligned to customer value and portfolio fit.
  • Lead renewal strategy and execution to support retention and pricing discipline.
  • Manage a high-volume installed base through structured outreach, automation tools, and defined engagement cadences.
  • Execute shorter sales cycles across transactional to moderate-complexity opportunities.
  • Build account plans focused on wallet-share growth and product adoption.
  • Maintain accurate forecasting and CRM documentation for expansion and renewal pipeline.
  • Coordinate cross-functional engagement with Customer Success, Product, and Solutions teams while retaining commercial ownership.
  • Transition accounts requiring higher-complexity handling to appropriate segment leaders when needed.

Requirements

  • 5+ years of experience in a related role.
  • Experience in account management, commercial growth, or expansion-focused sales roles.
  • Demonstrated ability to manage recurring revenue relationships.
  • Strong discovery and value articulation skills.
  • Experience using CRM systems and structured sales methodologies.
  • Ability to work independently with sound judgment and discretion.
  • Preferred: University degree.
  • Preferred: Experience managing high-volume account portfolios.
  • Preferred: Experience in subscription-based or recurring revenue environments.
  • Preferred: Familiarity with renewal and expansion sales frameworks.

Benefits

  • OTE range of $45,000 to $73,000 USD, depending on location, experience, qualifications, and team.
  • Inclusive, diversity-focused workplace with an emphasis on authenticity and belonging.
  • Reasonable accommodations available for candidates and employees with disabilities.
  • Equal opportunity employer consideration regardless of protected status.
  • Opportunity to work for a global leader serving more than 75,000 companies and organizations.

Interested in this position?

Apply directly on the company website

Apply Now

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