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Inside Sales Representative - Level 2

12 hours, 21 minutes ago
United States
Full-time
Junior
Account Manager
Customer and Technical Support
CRM Salesforce
Apply Now
CharterUP

CharterUP

Charter A Bus In Under 60 Seconds With CharterUP. CharterUP partners with the best charter bus providers from across the U.S. Price comparisons, instant quotes, and 24/7 reservation specialists make it easy to quickly reserve a bus. Track your bus in r...

Consumer Services
51-250
Founded 2017
$60M raised
View All Jobs 2

Description

  • Manage a high volume of inbound leads while driving outbound reactivation and expansion to capture repeat and new business.
  • Own performance against conversion rates, revenue targets, outbound and inbound activity, repeat bookings, and account growth metrics.
  • Generate tailored and accurate trip quotes using CharterUP’s proprietary marketplace technology.
  • Execute disciplined call patterns and follow-up practices to maintain conversion velocity and consistency.
  • Build urgency, rapport, and trust in customer interactions and close bookings with confident, assumptive sales techniques.
  • Identify high-value accounts, expand relationships over time, and turn one-time bookings into repeat business.
  • Use call control, objection handling, active listening, and sound judgment to diagnose customer needs and drive efficient bookings.
  • Maintain accurate CRM records, quote data, and call documentation across Salesforce, Outreach, G-Suite, Slack, and proprietary tools.
  • Escalate issues only when needed, solve problems directly, and remove roadblocks to deliver outcomes.
  • Collaborate with peers and leadership on post-mortems and performance reviews to improve tactics and execution.

Requirements

  • 3+ years of experience in sales, account management, or hybrid revenue roles, with a record of exceeding performance goals.
  • Experience managing and growing a book of business, including retention, spend expansion, and relationship development.
  • Proven ability to balance high-volume inbound response with targeted outbound prospecting and account development.
  • Ability to navigate multi-contact organizations and identify opportunities within existing accounts.
  • Strong communication skills with expertise in objection handling, urgency creation, and assumptive closing.
  • Proficiency with CRM and sales enablement tools including Salesforce, Outreach, G-Suite, and Slack.
  • Analytical, data-driven approach to using performance metrics and conversion insights to guide activity.
  • Comfort owning end-to-end client relationships from quote generation through post-trip follow-up and repeat engagement.
  • History of competitive achievement or performance-based success in athletics, startups, or other quota-driven environments.
  • Remote-first role; U.S.-based employees must reside in one of the approved states listed by CharterUP.

Benefits

  • Salary range of $63,000 to $120,000 USD.
  • Remote-first flexible work model, with role-specific in-office expectations for some positions.
  • Medical, dental, and vision insurance, with CharterUP covering 100% of employee premiums in the U.S.
  • Mental health support, virtual care, gym discounts, and family-building benefits.
  • 15 PTO days in the U.S., increasing to 20 after 2 years, plus 8 paid holidays.
  • Company-paid life, short-term, and long-term disability insurance where available.
  • Referral bonuses for bringing top talent to the team.
  • 401(k) plan in the U.S. and region-specific savings programs in international locations.
  • Mac or PC plus monitor, keyboard, and mouse provided for top-tier tech setup.

Interested in this position?

Apply directly on the company website

Apply Now

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