Solutions Consultant

4 hours, 42 minutes ago
Full-time
Senior
Customer and Technical Support
CentralReach

CentralReach

CentralReach provides a comprehensive cloud-based practice management solution designed to enhance the delivery of care for individuals with autism and intellectual and developmental disabilities (IDD), facilitating better outcomes and promoting indepe...

Health Care Providers & Services
251-1K
Founded 2012

Description

  • Partner with customer-facing teams to communicate CentralReach’s value proposition, vision, and strategy to customers.
  • Own technical engagement with customers during the evaluation phase and resolve issues or concerns through to conclusion.
  • Support complex opportunities with advanced competitive knowledge, technical skill, and credibility.
  • Deliver deep-dive product and technical briefings and presentations to potential clients.
  • Maintain accurate notes and feedback in the CRM for both wins and losses.
  • Proactively communicate with customers and internal business and technical teams about product feedback and the competitive landscape.
  • Engage with the Product Council and provide customer-driven feedback to help shape the product roadmap.
  • Assist the Product Team with product and demo certifications, including new release training and certifications.

Requirements

  • At least 5 years of experience in ABA on the clinical or practice management side.
  • Strong knowledge of current EHR and practice management solutions and technologies.
  • Ability and passion to educate customers on how CentralReach can support their business.
  • Experience thriving in a startup or similarly fast-changing environment.
  • Comfort working toward aggressive goals and high-performance targets.
  • Natural curiosity and willingness to learn the sales process, prospects, and solutions being sold.
  • Ability to use sales CRM tools such as Salesforce or similar software.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and good follow-through.

Benefits

  • Base salary range of $85,000 to $90,000 USD.
  • Competitive compensation.
  • Comprehensive health benefits, including health and dental coverage.
  • Paid time off and generous PTO.
  • Life insurance and disability coverage.
  • 401(k) matching.
  • Paid parental leave.
  • Hybrid work schedules and flexible work environment.
  • Career development support, onboarding, ongoing training, mentoring, and career pathing.
  • Wellness programs and opportunities to give back through CR Cares™.

Interested in this position?

Apply directly on the company website

Apply Now

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