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Professional Services Solutions Architect

5 days, 15 hours ago
United Kingdom
Full-time
Senior
Solutions Engineer
Customer and Technical Support
AWS Azure GCP IPS Kubernetes Load Balancing SAML
Apply Now
Cato Networks

Cato Networks

Cato Networks is the world's leading single vendor SASE platform that converges SD WAN, security, global backbone, and remote access into a global cloud-native service. Their robust platform optimizes and secures application access for all users and lo...

Diversified Telecommunication Services
251-1K
Founded 2015
$770M raised
View All Jobs 57

Description

  • Lead solution design for complex projects across pre-sales and post-sales engagements.
  • Provide technical oversight and serve as escalation support for a portfolio of projects.
  • Drive development of professional services best practices, knowledge base content, reference architectures, and methodology.
  • Provide architectural oversight and design validation for partners.
  • Review designs and implementations for internal and partner deployments and provide improvement feedback.
  • Serve as a subject matter expert on SASE and adoption best practices.
  • Contribute content and oversight for best-practice and training creation.
  • Act as a liaison to Product Management for product feedback, customer engagements, and roadmap enhancements.
  • Support customer success with deployment scoping and technical planning.
  • Build trusted relationships with customer stakeholders and internal teams across Sales, Customer Success, R&D, and Support Engineering.
  • Synthesize field learnings and trends into repeatable technology best practices.
  • Maintain deep implementation expertise across Cato products and customer onboarding training.
  • Foster collaboration with product, support, and engineering teams and relay field feedback on features and functionality.

Requirements

  • 5+ years of experience in a multi-vendor network or security infrastructure role as an architect or senior engineer, with responsibility for solution design and/or implementation.
  • 5+ years of hands-on experience in routing and switching, plus experience in at least 3 of the following areas: SD-WAN, firewall/proxy, Secure Web Gateway/CASB/DLP, identity management, IPS, load balancing, networking protocol analysis, WAN/MPLS, API and AI security gateways, or Kubernetes deployment and management.
  • 5+ years of experience in a customer-facing role such as consulting, professional services, pre-sales, or managed services for a high-tech software or technology vendor.
  • Experience creating high-level and low-level design documentation (HLD and LLD).
  • Experience designing and managing network infrastructure with at least one major public cloud provider: AWS, Azure, or GCP.
  • Exposure to web-based APIs and scripting languages.
  • Excellent customer interaction and presentation skills.
  • Ability to influence and persuade stakeholders at all levels and earn trusted-advisor status.
  • Strong troubleshooting and problem-solving skills.
  • Comfort with AI tooling for work optimization, such as ChatGPT or Claude.
  • Strong organization skills and ability to work in a fast-paced environment.
  • Comfort working in a geographically distributed team within a hypergrowth global organization.
  • Industry-recognized network vendor certification is a plus.
  • Strong written and spoken English; additional languages are a plus.
  • Ability to travel up to 25% of the time.

Interested in this position?

Apply directly on the company website

Apply Now

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