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Strategic Partnerships Director

1 week, 6 days ago
United States
Full-time
Lead
Business Development
Sales and Business Development
CRM Microservices
Apply Now
CareMessage

CareMessage

CareMessage is a nonprofit technology organization based in San Francisco, leveraging mobile technology to improve health literacy and disease self-management for underserved populations. Their web-based platform enables healthcare organizations to eng...

Health Care Providers & Services
11-50
Founded 2012
$11M raised
View All Jobs 5

Description

  • Own the growth-enabling partnership portfolio across partner type, business impact, operating model, economics, risk, and next steps.
  • Operationalize the partnerships playbook, including partner taxonomy, selection criteria, decision rights, QBRs, scorecards, and sunset criteria.
  • Source, evaluate, negotiate, and manage partnerships that create market access, pipeline, ARR, referrals, co-sell opportunities, sponsored programs, and expansion.
  • Build partner-specific business cases that align CareMessage’s value proposition with partner incentives, customer workflows, and patient outcomes.
  • Partner with Sales to convert partner relationships into qualified opportunities, account mapping, co-sell motions, and customer conversations.
  • Define partner-sourced and partner-influenced pipeline attribution with Revenue Operations.
  • Run partner health reviews and QBRs, including commercial outcomes, referrals, implementation status, customer feedback, and patient impact.
  • Develop partner enablement materials, playbooks, joint messaging, referral guidance, co-sell workflows, and internal handoff documentation.
  • Partner with Product, Engineering, Customer Experience, Finance, Legal, Compliance, Strategy, and Marketing to manage roadmap impact, implementation readiness, pricing, risk, and governance.
  • Use AI, automation, CRM/PRM tools, and structured data to scale partner operations, improve follow-up, and reduce manual coordination.

Requirements

  • 8–12+ years of experience in B2B SaaS, healthcare technology, digital health, population health, patient engagement, value-based care, safety-net healthcare, or another regulated market.
  • Experience in strategic partnerships, alliances, business development, channel partnerships, partner sales, or a related commercial role.
  • Demonstrated success building or materially scaling a partner ecosystem, program, channel, or alliance portfolio.
  • Proven ability to drive measurable growth through partners, including partner-sourced or partner-influenced pipeline, ARR, co-sell motions, referrals, sponsored programs, expansion revenue, or new-market access.
  • Strong commercial judgment and negotiation experience with partner economics, pricing, revenue share, referral fees, co-sell rules, sponsored programs, renewals, and complex partnership agreements.
  • Experience managing the partner lifecycle from sourcing and qualification through launch, enablement, performance management, expansion, reset, or sunset.
  • Experience building partner pipeline attribution, scorecards, QBRs, rules of engagement, enablement workflows, and mutual action plans.
  • Strong product and technical judgment for integrations, data, workflow, implementation, compliance, and support decisions.
  • Demonstrated use of AI, automation, CRM/PRM, analytics, or workflow tools to scale partner operations and reporting.
  • Comfort with regular travel, typically 1–2 trips per month for a few days each; experience in PCAs, HCCNs, CINs, ACOs, payers, health plans, EHR ecosystems, data/analytics partners, integration partners, public-health networks, funders, or associations is preferred.

Benefits

  • Starting base salary of $164,440 per year, with automatic progression to $177,532 at the six-month mark if expectations are met.
  • Paid parental leave for biological and adopted children.
  • 18 paid company holidays, including one week mid-year and one week end-of-year break.
  • 9 wellness days per year for self-care or life events.
  • 15 days of PTO.
  • One-month paid sabbatical after the 4-year anniversary and every 4 years thereafter.
  • Generous medical, dental, and vision insurance for employees and their families, plus HSA and FSA options.
  • Short- and long-term disability insurance and a $100 annual wellness budget.

Interested in this position?

Apply directly on the company website

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