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Senior Professional Services Consultant

2 hours, 1 minute ago
Australia
Full-time
Senior
Implementation Consultant
Project and Program Management
NetSuite Salesforce
Apply Now
CaptivateIQ

CaptivateIQ

CaptivateIQ is the agile commission solution that simplifies sales expenses and drives business growth with automated data management and real-time earnings visibility.

Internet Software & Services
251-1K
Founded 2017
$165M raised
View All Jobs 20

Description

  • Work closely with customers and the Customer Experience team to deliver professional services.
  • Lead, manage, and complete implementation and other customer projects.
  • Become an expert in using CaptivateIQ.
  • Expand understanding of sales commission structures and design best-practice calculation configurations.
  • Understand customer plan requirements and design system configurations that maximize modeling efficiency and repeatability.
  • Configure and test implementations based on each customer's unique needs.
  • Step into technical situations to support customer or consultant teams and provide recommendations.
  • Scope new implementation or post-implementation services and support negotiations.
  • Lead customer onboarding to CX or new engagement after go-live.
  • Ensure successful handover between cross-functional teams and consultant teams assigned to the project.

Requirements

  • 6+ years of work experience with complex sales compensation plans and modeling approaches.
  • Top-notch experience developing and maintaining calculations for large data sets using spreadsheets, databases, or data visualization and modeling tools.
  • Highly organized, analytical, and detail-oriented.
  • Friendly, customer-focused, and service-oriented.
  • Ability to work independently in a fast-paced, deadline-oriented environment.
  • Experience directly working with customers, either external or internal.
  • Experience with CaptivateIQ sales compensation software or a competitor such as SAP Callidus Cloud, Xactly Incent, or Varicent (nice to have).
  • Experience implementing cloud software (nice to have).
  • Strong project management skills (nice to have).
  • Proficiency with CRMs such as Salesforce, ERPs such as Netsuite, or subscription management systems such as Zuora (nice to have).
  • Past experience in financial operations, financial planning, accounting, system implementation, sales engineering, solutions architecture, customer success, technology consulting, or business analysis (nice to have).

Benefits

  • 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
  • Flexible vacation days plus quarterly mental health days.
  • Dedicated annual stipends for professional development and caretaking needs.
  • Annual work anniversary bonuses that grow with tenure.
  • 401(k) retirement savings plan for US-based employees.
  • Latest Apple hardware to support your work.
  • Active Employee Resource Groups that support inclusion and diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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