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Solution Deployment Manager

3 weeks, 6 days ago
Spain
Full-time
Mid Level
Implementation Consultant
Project and Program Management
Trello
Apply Now
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
251-1K
Founded 2010
$243M raised
View All Jobs 37

Description

  • Manage the full implementation lifecycle from sales turnover and kickoff through handover to support.
  • Work cross-functionally with Sales, Product, and Customer Success to document client use cases and requirements.
  • Translate customer requirements into platform setup, configuration, and architecture decisions.
  • Drive project management across multiple customer implementations to ensure successful deployments.
  • Facilitate integrations with flat files, APIs, SSO, and third-party applications.
  • Host functional and technical workshops to support client customization and structuring.
  • Provide technical guidance, troubleshooting, and basic ticket support during onboarding and deployment.
  • Support strategic customers לאורך their contract to increase product adoption and deliver complementary professional services, including platform audits.
  • Develop repeatable and scalable processes to improve delivery quality and project outcomes.
  • Contribute to the knowledge base and collaborate with the partner ecosystem to strengthen service offerings.

Requirements

  • Minimum 3 years of experience in a similar, preferably customer-facing role such as Technical Consultant, Technical Account Manager, Implementation Project Manager, or Pre-sales Consultant.
  • Previous deployment experience with SaaS products, ideally in HR-related environments.
  • Project management experience and ability to manage priorities across multiple customer implementations.
  • Understanding of APIs, SSO configuration, and troubleshooting.
  • Solution-oriented, client-first mindset.
  • Ability to adapt communication style for both highly technical and less technical stakeholders.
  • Organized, structured, rational, and analytical approach to work.
  • Fluent French at native level and very good English proficiency (B2).
  • Experience in delivering professional services or platform audits is a plus.
  • Familiarity with remote, distributed customer implementation work is preferred.

Benefits

  • Base salary plus variable compensation component.
  • Work from Home allowance.
  • Health insurance and social security coverage.
  • Unemployment insurance, common contingency, and salary guarantee fund coverage.
  • Flexible working hours.
  • Fully remote work possible anywhere in Spain.
  • Access to active ERGs, including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
  • A diverse, inclusive workplace with a strong learning and development culture.

Interested in this position?

Apply directly on the company website

Apply Now

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