Field Application Engineer - Remote

1 hour, 41 minutes ago
Full-time
Mid Level
Customer and Technical Support
Formlabs

Formlabs

Formlabs is a global leader in professional 3D printing, offering high-resolution SLA and SLS printers, post-processing solutions, and advanced materials for designers and engineers worldwide.

Semiconductors & Semiconductor Equipment
251-1K
Founded 2011
$254M raised

Description

  • Install, commission, calibrate, and demonstrate 3D printing equipment at customer sites.
  • Deliver structured training on machinery operation, software, and basic maintenance.
  • Respond to urgent customer breakdowns and perform on-site repairs.
  • Conduct preventative maintenance visits within the 90-day service target window.
  • Diagnose electromechanical issues and achieve single-visit resolutions where possible.
  • Manage a high volume of customer visits across the DACH region and beyond.
  • Independently coordinate travel arrangements and submit expenses on time.
  • Document installations, training, maintenance, and repairs in Salesforce.

Requirements

  • Based in Munich or within a 45-minute drive, preferably for regional transport access.
  • Willingness to travel at least 80% of the time, including occasional short-notice travel.
  • Strong electromechanical or hardware technical background.
  • Ability to teach customers and explain complex technical concepts clearly.
  • C1 fluency in both German and English.
  • Valid driver’s license.
  • French fluency preferred.
  • Passion for 3D printing and emerging technologies preferred.
  • Experience in a rapidly growing startup environment preferred.
  • English-language résumé required.

Benefits

  • Company shares.
  • External mental health and well-being sessions.
  • Learning and development budget.
  • Free 3D prints.
  • Urban Sports Club discount.
  • Optional supplementary German pension scheme.
  • Team events.

Interested in this position?

Apply directly on the company website

Apply Now

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