Client Growth Specialist

1 hour, 3 minutes ago
Full-time
Junior
Customer and Technical Support
Buyers Edge Platform

Buyers Edge Platform

Buyers Edge Platform provides data and software tools designed to enhance efficiency, optimization, and transparency within the foodservice supply chain, enabling operators and manufacturers to reduce costs and improve operational effectiveness.

IT Services
251-1K
Founded 2018

Description

  • Proactively call and engage a large portfolio of smaller clients to increase participation and rebate potential.
  • Educate customers on program benefits, supplier options, and available rebates.
  • Guide customers through portal features and resources to improve adoption and utilization.
  • Track and report on customer engagement, growth opportunities, and participation metrics.
  • Leverage knowledge of the supplier network and rebate programs to advise customers on purchasing decisions.
  • Identify opportunities for upselling and cross-program participation.
  • Maintain accurate records of customer interactions and progress in CRM.
  • Meet and exceed outreach and growth targets.
  • Share customer insights with internal teams to support broader business strategies.
  • Follow structured workflows to deliver consistent, high-quality customer touchpoints.

Requirements

  • Bachelor's degree.
  • Minimum of 2 years of related experience.
  • Excellent phone and virtual communication skills.
  • Strong understanding of Source1’s supplier network and program benefits.
  • Proficiency in Salesforce and Microsoft Office Suite, including Excel, Word, and PowerPoint.
  • Ability to explain complex information in a simple, customer-friendly way.
  • Strong organizational skills, attention to detail, and follow-up ability.
  • Self-motivated with a high level of initiative and ownership.
  • Work sponsorship is not available for this role.

Benefits

  • Medical, dental, and vision insurance starting day one.
  • FSA coverage.
  • Company-paid life insurance.
  • 401(k) with company match.
  • Strong training and development opportunities.
  • Competitive pay.
  • Flexible PTO with no accrual required.

Interested in this position?

Apply directly on the company website

Apply Now

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