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Account Executive

10 hours, 38 minutes ago
North America
Full-time
Senior
Account Executive
Sales and Business Development
CRM Salesforce Tableau
Apply Now
Buyers Edge Platform

Buyers Edge Platform

Buyers Edge Platform provides data and software tools designed to enhance efficiency, optimization, and transparency within the foodservice supply chain, enabling operators and manufacturers to reduce costs and improve operational effectiveness.

IT Services
251-1K
Founded 2018
View All Jobs 11

Description

  • Manage a portfolio of multiple client accounts and maintain strong relationships across all customer touchpoints.
  • Drive retention, renewals, upselling, and overall customer satisfaction through proactive engagement.
  • Deliver customer presentations and business reviews to stakeholders at all organizational levels, including the C-suite.
  • Monitor service quality, proactively address issues, and lead resolution efforts when needed.
  • Collaborate with Account Managers and internal resources to identify and pursue new revenue opportunities within existing accounts.
  • Oversee day-to-day operational processes including pricing, service recoveries, fill rates, compliance, rollouts, optimization, troubleshooting, and QA.
  • Support Finance with billing, invoices, and collections as needed.
  • Document customer activities accurately and timely in the CRM.
  • Prepare insights, analysis, and research for customers upon request.
  • Partner with cross-functional teams to align on customer goals, KPIs, and long-term objectives.

Requirements

  • Excellent verbal and written communication skills.
  • Strong organization skills and ability to manage multiple priorities.
  • Availability to manage client needs outside normal business hours as needed.
  • Proficiency with Salesforce, Tableau, and Microsoft Office tools including Outlook, Excel, Word, and Teams.
  • Ability to travel 1-2 times per year.
  • Work sponsorship is not available for this role.
  • Experience delivering presentations and business reviews to executive stakeholders (preferred).
  • Experience in account management, client retention, or strategic growth roles (preferred).

Benefits

  • Remote work arrangement.
  • Medical, dental, and vision coverage.
  • Flexible spending accounts for health and dependent care.
  • Critical illness, accident, and voluntary life insurance options.
  • Company-paid life insurance.
  • 401(k) plan with company match.

Interested in this position?

Apply directly on the company website

Apply Now

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