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Account Executive

1 month, 2 weeks ago
North America
Full-time
Senior
Account Executive
Sales and Business Development
CRM Salesforce Tableau
Apply Now
Buyers Edge Platform

Buyers Edge Platform

Buyers Edge Platform provides data and software tools designed to enhance efficiency, optimization, and transparency within the foodservice supply chain, enabling operators and manufacturers to reduce costs and improve operational effectiveness.

IT Services
251-1K
Founded 2018
View All Jobs 13

Description

  • Manage multiple client accounts and maintain strong relationships across all customer touchpoints.
  • Drive retention, renewals, upselling, and overall client satisfaction through proactive engagement.
  • Deliver customer presentations and business reviews to stakeholders at all organizational levels, including the C-suite.
  • Assess service quality, address issues proactively, and lead resolution efforts when needed.
  • Collaborate with Account Managers and internal resources to identify and pursue revenue opportunities in existing accounts.
  • Oversee daily operational processes such as pricing, service recoveries, fill rates, compliance, rollouts, optimization, troubleshooting, and QA.
  • Maintain accurate and timely customer records and activity documentation in the CRM.
  • Prepare and provide insights, analysis, and research for customers as requested.
  • Work across internal teams to align on client goals, KPIs, and long-term strategic objectives.
  • Assist with onboarding, training, coaching, and mentoring of Account Managers.

Requirements

  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Availability to manage client needs outside normal business hours as needed.
  • Proficiency with Salesforce, Tableau, and Microsoft Office tools including Outlook, Excel, Word, and Teams.
  • Remote-based position with anticipated travel 1-2 times per year.
  • Work sponsorship is not available for this role.
  • Experience working with client accounts, retention, or account management preferred.
  • Ability to communicate effectively with executive-level stakeholders preferred.
  • Experience using technical tools and data to support account strategy preferred.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible spending accounts for health and dependent care.
  • Critical illness, accident, and voluntary life insurance options.
  • Company-paid life insurance.
  • 401(k) plan with company match.

Interested in this position?

Apply directly on the company website

Apply Now

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