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Director, Global Employment

9 hours, 42 minutes ago
South Africa
Full-time
Lead
People Operations
Operations
Google Analytics HubSpot
Apply Now
Boldr

Boldr

Boldr specializes in building global teams through ethical talent outsourcing, connecting businesses with skilled professionals while prioritizing social sustainability and performance.

Professional Services
251-1K
Founded 2016
View All Jobs 11

Description

  • Own and execute the strategy for Boldr’s Global Employment business, including Employer of Record, Contractor Conversions, and Full Global Employment offerings.
  • Lead product and go-to-market development for the GE offering in partnership with CX Strategy & Solutions, including positioning, pricing, and service scope decisions.
  • Manage the External Hiring and EoR partner motion, including partner selection, governance, referral economics, and handoffs.
  • Build trusted advisory relationships with client executives and advise on hiring locations, compensation, talent availability, misclassification risk, and provider transitions.
  • Serve as the senior escalation point for the GE client portfolio and ensure commitments in MSAs and SLAs are met or renegotiated as needed.
  • Identify and pursue expansion opportunities such as Contractor Conversions, EoR transfers, and client-direct hires.
  • Partner cross-functionally with Talent Acquisition, People, CX Strategy & Solutions, Sales, Marketing, Finance, RevOps, and BizOps to support delivery, compliance, positioning, forecasting, invoicing, and margin discipline.
  • Lead, coach, and develop the GE team by setting direction, building operating cadence, holding accountability, and growing future leaders.
  • Own commercial and operating performance for the GE business, including P&L accountability, margin protection, playbook scaling, and performance outcomes.
  • Maintain accurate CRM and billing records in HubSpot and follow up on invoicing, pricing discrepancies, and accounts receivable issues.

Requirements

  • 10+ years of experience in EoR (PEO), RPO, or related services-portfolio operations leadership, with full P&L responsibility for client accounts.
  • Strong experience in BPO is an advantage.
  • Excellent communication, influencing, and stakeholder management skills.
  • Ability to listen actively, ask appropriate questions, and maintain open dialogue with internal and external client partners.
  • Ability to read, research, and draft letters, emails, and documents.
  • Ability to identify complex problems, evaluate options, and implement solutions.
  • Comfort speaking in public and delivering presentations to individuals and groups.
  • Proficiency with Google Suite, including Gmail, Drive, Sheets, Slides, and Docs.
  • Experience with cloud-based applications such as Google Drive, Google Sheets, Google Docs, and Google Analytics.
  • Experience with HubSpot is a plus.

Interested in this position?

Apply directly on the company website

Apply Now

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