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Senior Enterprise Account Manager

1 day, 7 hours ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Salesforce
Apply Now
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009
View All Jobs 35

Description

  • Own and drive the full post-sale relationship for a portfolio of Square’s largest food and beverage sellers.
  • Develop and execute account plans aligned to each customer’s evolving business needs.
  • Build long-term partnerships with executive teams and key decision-makers across operations, finance, and technology.
  • Lead cross-functional internal initiatives with Product, Engineering, Legal, Sales, and Professional Services to address customer needs and identify innovation opportunities.
  • Deliver recurring business reviews to communicate performance, growth strategy, and strategic alignment.
  • Identify and close upsell, cross-sell, and product expansion opportunities within existing accounts.
  • Mentor and coach peers across the Strategic Account Management team by sharing best practices, playbooks, and client insights.
  • Advise Square’s executive leadership by sharing customer feedback, industry trends, and recommendations that inform roadmap, pricing, packaging, and market positioning.
  • Represent Square externally with confidence and a strong understanding of the food and beverage industry landscape.

Requirements

  • 5+ years of experience in account management, enterprise sales, consulting, partnerships, or solution engineering.
  • Preference for experience with a technical SaaS or payments platform.
  • Proven track record managing a high-value book of business and meeting or exceeding growth, margin, or volume goals.
  • Executive presence and the ability to lead strategic conversations with C-level leaders.
  • Experience working cross-functionally with Product, Engineering, Legal, and other internal teams to solve complex customer challenges.
  • Strong business acumen and financial literacy, including experience negotiating commercial terms and supporting strategic deals.
  • Passion for the food and beverage industry and understanding of its operational and growth complexities.
  • Excellent communication and presentation skills for both internal and external audiences.
  • Comfort working autonomously in a fast-paced environment and navigating ambiguity and strategic change.
  • Collaborative, low-ego mindset with a strong sense of ownership.

Benefits

  • Market-based pay with target variable compensation included in the salary range.
  • Remote work support.
  • Medical insurance.
  • Flexible time off.
  • Retirement savings plans.
  • Modern family planning benefits.
  • Inclusive interview experience with reasonable accommodations for disabled applicants.

Interested in this position?

Apply directly on the company website

Apply Now

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