Account Manager

2 hours, 25 minutes ago
Full-time
Junior
Customer and Technical Support
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009

Description

  • Grow and retain a multi-million dollar customer base.
  • Understand retail customer needs and help them achieve their business goals through Square.
  • Cross-sell and upsell products based on discovered customer needs.
  • Address customer concerns and issues in an effective and strategic manner.
  • Help grow the managed accounts program through multiple seller touchpoints.
  • Work with Sales, Support, and Product teams to improve the customer experience across Square.
  • Build meaningful client partnerships and act as a trusted advisor to retail merchants.
  • Uncover growth opportunities and advocate for clients with internal decision-makers.

Requirements

  • 2+ years of experience in Sales, Account Management, or a related field.
  • Experience discovering and closing sales opportunities and building client relationships.
  • Experience successfully managing a pipeline to achieve revenue targets.
  • Excellent organizational, analytical, written, and verbal communication skills.
  • Passion for and knowledge of how new technologies can help small and medium-sized businesses.
  • Experience within the retail industry is preferred.

Benefits

  • Starting pay ranges from $41.00–$61.46 USD/hour in Zone A, $38.12–$57.19 in Zone B, $34.85–$52.31 in Zone C, and $30.77–$46.15 in Zone D.
  • Remote work is offered.
  • Medical insurance is included.
  • Flexible time off is offered.
  • Retirement savings plans are available.
  • Modern family planning benefits are offered.

Interested in this position?

Apply directly on the company website

Apply Now

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