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Stakeholder Manager

2 hours, 25 minutes ago
South Africa
Full-time
Senior
Account Manager
Customer and Technical Support
Asana CRM
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ELVTR

ELVTR

ELVTR is transforming the education sector by offering live online classes taught by experienced industry leaders to aspiring professionals.

Diversified Consumer Services
51-250
Founded 2020
View All Jobs 10

Description

  • Own the end-to-end relationship with assigned instructors throughout their engagement with ELVTR.
  • Build trust-based relationships by understanding instructor motivations, constraints, and communication preferences.
  • Proactively identify and resolve issues before they affect course delivery or instructor satisfaction.
  • Manage instructor escalations involving scheduling changes, course structure concerns, compensation questions, and delivery risks.
  • Monitor instructor engagement and flag early signs of disengagement or potential dropout.
  • Develop and maintain an external network of industry experts by attending virtual events and tracking key voices in the market.
  • Review course landing pages, sales materials, and promotional content to ensure alignment with instructor expertise and positioning.
  • Track course performance and provide structured feedback to sales and internal teams to address messaging or product gaps.

Requirements

  • Proven experience managing relationships with senior professionals, executives, or subject-matter experts in professional services, talent management, media, education, or related fields.
  • Strong interpersonal, communication, and negotiation skills with the ability to influence without formal authority.
  • Demonstrated ability to proactively identify risks and manage complex stakeholder situations.
  • Comfort working across multiple time zones in a fully remote environment.
  • Strong organizational skills and ability to manage multiple high-touch relationships simultaneously.
  • Experience in EdTech, online learning, or course production environments is preferred.
  • Background in account management, talent coordination, or client services in high-touch, professional services settings is preferred.
  • Familiarity with project management tools such as Asana or Coda, and CRM or talent management systems is preferred.
  • Experience building and maintaining professional talent pipelines, speaker networks, or instructor communities is preferred.

Benefits

  • Competitive base pay with high earning potential and performance-based bonuses.
  • Growth opportunities and fast career advancement for high performers.
  • Mental health support and fitness reimbursements.
  • Generous vacation policy.
  • Access to all ELVTR courses.
  • Fully remote work environment.
  • A fast-paced, performance-driven culture that rewards ownership, initiative, and results.

Interested in this position?

Apply directly on the company website

Apply Now

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