Account Manager

53 minutes ago
Full-time
Junior
Customer and Technical Support
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009

Description

  • Grow and retain a multi-million-dollar customer base.
  • Understand customer needs across Services, Entertainment, and Leisure businesses to support their goals through Square.
  • Cross-sell and upsell products based on discovered customer needs.
  • Address customer concerns and issues in a strategic and effective way.
  • Support the growth of the managed accounts program through multiple seller touchpoints.
  • Partner with Sales, Support, and Product teams to improve the customer experience across Square.
  • Build meaningful client relationships and act as a trusted advisor for merchants.
  • Identify new growth opportunities and advocate for customers with internal decision-makers.

Requirements

  • 2+ years of experience in Sales, Account Management, or a related field.
  • Experience discovering and closing sales opportunities.
  • Experience building and maintaining client relationships.
  • Experience managing a pipeline to achieve revenue targets.
  • Excellent organizational, analytical, written, and verbal communication skills.
  • Passion for how new technologies can better serve small and medium-sized businesses.
  • Experience in the Services industry, including Health & Beauty, Entertainment & Leisure, Home Repair, or Healthcare & Fitness, is preferred.
  • Ability to work with merchants in the 250k to $2M GPV range.
  • Experience working with complex business needs is preferred.

Benefits

  • Market-based pay with location-based U.S. salary zones.
  • Starting pay ranges from $30.77 to $61.46 USD per hour depending on location.
  • Remote work option.
  • Medical insurance.
  • Flexible time off.
  • Retirement savings plans.
  • Modern family planning benefits.
  • Reasonable accommodations during the recruitment process.

Interested in this position?

Apply directly on the company website

Apply Now

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