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Growth Account Manager

3 weeks, 5 days ago
United States
Full-time
Mid Level
Account Manager
Sales and Business Development
CRM HubSpot
Apply Now
AcuityMD

AcuityMD

AcuityMD offers a MedTech intelligence platform that integrates precise data, AI-driven insights, and user-friendly workflows to enhance the efficiency and effectiveness of medical device sales teams.

Health Care Providers & Services
51-250
Founded 2018
$38M raised
View All Jobs 15

Description

  • Manage a portfolio of 50–75 customer accounts and maintain consistent customer communication.
  • Drive ARR growth by identifying and closing upsell opportunities within existing accounts.
  • Own the end-to-end renewal process, including proactive customer engagement ahead of contract milestones.
  • Partner with Customer Success Managers to assess satisfaction, mitigate churn risk, and position accounts for expansion.
  • Collaborate with the Growth Account Executive to ensure a smooth handoff from sales to post-sale account ownership.
  • Align with Customer Success on customer goals and identify upsell opportunities during the contract and renewal cycle.
  • Send quarterly customer newsletters with company updates and new feature launches.
  • Maintain accurate account records and activity tracking in HubSpot and PlanHat.
  • Stay current on industry trends, competitor offerings, and product updates to surface growth opportunities.

Requirements

  • 2–5+ years of experience in Account Management, Customer Success, or Inside Sales, ideally in SaaS.
  • Proven ability to upsell and expand existing customer accounts.
  • Proven ability to create pipeline and conduct effective discovery.
  • Strong prioritization and time management skills.
  • Comfort working in a fast-paced, data-driven, remote environment.
  • Excellent communication, relationship-building, and consultative selling skills.
  • Ability to work independently and as part of a team.
  • Strong numeracy skills for accurate and speedy calculation of sales prices, discounts, and percentages.
  • Experience in MedTech or healthcare is a plus.
  • Training in enterprise sales methodology is a plus.
  • Experience with HubSpot or similar CRM platforms is a plus.
  • Exposure to data-driven products or analytics platforms is a plus.
  • Must have an eligible work permit in the USA.

Benefits

  • OTE salary range of $90,000 to $110,000.
  • Competitive cash compensation with equity upside.
  • Fully remote work for employees in the US.
  • Work-from-home stipend and $1,000 home office stipend with WiFi reimbursement.
  • Unlimited vacation and flexible hours.
  • 100% paid health and dental plans for employees, with 75% coverage for dependents.
  • Reimbursements for relevant learning and up-skilling opportunities.
  • 6–12 weeks of fully paid, flexible parental leave.
  • Optional in-person team retreats multiple times per year.

Interested in this position?

Apply directly on the company website

Apply Now

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