Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5K-10K
Founded 2017
$10M raised

Description

  • Provide advanced (Tier 3) technical support, rapidly identifying, resolving, and escalating complex issues affecting the trading platform.
  • Collaborate with Tier 1 and Tier 2 support, DevOps, and backend development teams to solve code-level and system-level problems.
  • Design, develop, and maintain internal automation tools to optimize workflows and reduce manual processes.
  • Build dashboards and monitoring solutions to track system performance, incident trends, and system health.
  • Troubleshoot and enhance APIs and microservices in close coordination with backend teams.
  • Document troubleshooting procedures, root cause analyses, and best practices for the internal knowledge base.
  • Support incident management activities to ensure continuous, 24/7 platform stability and timely post-incident follow-up.
  • Investigate and evaluate new backend, automation, and Web3 infrastructure technologies and recommend improvements.

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field.
  • 5–15 years of experience in technical support, DevOps, or backend engineering for large-scale systems.
  • Strong debugging and troubleshooting skills across distributed systems and trading or payment platforms.
  • Proficiency in Java (preferred), Python, or Rust; experience with Spring Boot and microservices is a plus.
  • Hands-on experience with Linux, Kubernetes, and CI/CD pipelines.
  • Familiarity with network protocols (HTTP, TCP/IP) and RESTful API troubleshooting.
  • Knowledge of MySQL and performance tuning; experience with NoSQL (MongoDB, Redis) is a plus.
  • Fluency in English and Mandarin to coordinate with global stakeholders.
  • Background in Java backend development and microservice troubleshooting (preferred).
  • Experience in payment systems, fintech, Web3 infrastructure, or knowledge of blockchain fundamentals (preferred).

Benefits

  • Competitive salary and company benefits package.
  • Work-from-home / flexible remote-first arrangement (may vary by team needs).
  • Opportunities for career growth, continuous learning, and mentorship from senior engineers.
  • Work on a global platform supporting millions of users and impact projects across crypto and Web3.
  • Collaborative, flat-structure environment with autonomy on fast-paced, innovative projects.

Interested in this position?

Apply directly on the company website

Apply Now

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