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Training Specialist

2 hours, 16 minutes ago
Philippines
Full-time
Mid Level
Training Specialist
Education and Training
Asana ClickUp HIPAA HubSpot Monday.com Salesforce
Apply Now
Berry Virtual

Berry Virtual

Virtual Assistants from Berry Virtual Setting New Industry Standards Save up to 65% of your Staffing Costs by Going Virtual with Berry Virtual. Find out how our Virtual Assistants are revolutionizing the industry. Providing businesses with experienced ...

Professional Services
11-50
Founded 2021
View All Jobs 9

Description

  • Design and continuously improve training programs and learning pathways for internal teams, Practice Consultants, Success Managers, and virtual staff.
  • Translate technical onboarding processes into scalable learning systems that can be executed consistently and independently.
  • Develop learning materials such as SOPs, videos, guides, and simulations.
  • Facilitate live training sessions, workshops, and virtual training delivery.
  • Support client onboarding readiness from Day 1 through ongoing development and performance support.
  • Collaborate with Operations, Success, and Compliance teams to align training with business needs.
  • Assess learning effectiveness and adjust training based on performance data and feedback.
  • Contribute to system setup, onboarding workflows, implementation projects, and process documentation.
  • Support process mapping, SOP creation, and workflow documentation.
  • Help reinforce compliance, confidence, and consistency across operational teams.

Requirements

  • 3–5 years of experience in Learning & Development, training, technical support, systems implementation, customer success, or onboarding.
  • Proven experience in training delivery, facilitation, or curriculum design, preferably in virtual training settings.
  • Background in healthcare or other compliance-heavy industries.
  • Experience working with remote teams or virtual staff is highly preferred.
  • Strong working knowledge of CRM systems such as Salesforce or HubSpot.
  • Strong working knowledge of project management tools such as Asana, ClickUp, or Monday.com.
  • Strong working knowledge of communication tools such as Slack and Zoom.
  • Experience with cloud-based systems and integrations.
  • Ability to quickly learn complex systems and translate them into simple, teachable processes.
  • Experience in system setup, onboarding workflows, or implementation projects.
  • Familiarity with process mapping, SOP creation, and workflow documentation.
  • Demonstrated ability to design structured training programs and develop engaging learning materials.
  • Experience facilitating live training sessions and workshops.
  • Experience with LMS platforms or training tools is a plus.
  • Ability to assess learning effectiveness and improve training based on performance data.
  • Strong verbal and written communication skills.
  • Ability to simplify technical concepts for non-technical audiences.
  • Experience collaborating with cross-functional teams, including Operations, Success, and Compliance.
  • Confidence in facilitating discussions, leading sessions, and providing feedback.
  • Familiarity with HIPAA or data privacy standards is a strong advantage.
  • Experience supporting compliance audits or implementing process improvements based on audit findings.

Interested in this position?

Apply directly on the company website

Apply Now

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