Strategic Partner Account Manager

3 hours, 13 minutes ago
Full-time
Lead
Customer and Technical Support
Bazaarvoice

Bazaarvoice

Bazaarvoice provides a software as a service platform that enables brands and retailers to manage and leverage user-generated content at scale, facilitating authentic shopper experiences through the collection, curation, and distribution of consumer-ge...

Internet Software & Services
251-1K
Founded 2005

Description

  • Serve as the executive-level CAS partner for top enterprise accounts.
  • Build and maintain trusted advisor relationships with senior client stakeholders and strategic partners.
  • Elevate client conversations from campaign delivery to business impact.
  • Deliver long-range, multi-year account strategies aligned to client priorities.
  • Partner with Sales Leadership on account planning, whitespace identification, and deal shaping.
  • Contribute to renewal strategy and expansion motions to protect and grow ARR.
  • Lead Executive Business Reviews (EBRs) and strategic planning sessions.
  • Translate enterprise client objectives into CAS program strategy and roadmap alignment.
  • Orchestrate collaboration across Account Management, Product, Operations, and Sales to ensure strategic alignment.
  • Escalate and resolve risks early and identify systemic friction that affects enterprise delivery at scale.

Requirements

  • 8+ years of experience in enterprise account management, strategic client leadership, or consulting.
  • Proven experience managing complex, multi-million-dollar enterprise relationships.
  • Strong executive presence and comfort leading C-level conversations.
  • Demonstrated ability to build multi-year growth strategies and influence revenue outcomes.
  • Experience partnering closely with Sales on account planning and deal strategy.
  • Ability to navigate and influence cross-functional teams without direct authority.
  • Strong commercial acumen and understanding of SaaS revenue models.
  • Exceptional written and verbal communication skills.

Benefits

  • Base salary range of $111,405 to $167,108 per year.
  • Remote work location in the United States.
  • Opportunity to work for a Great Place to Work-certified company.
  • Potential for total compensation details to be shared during the hiring process.
  • Equal employment opportunity and an inclusive workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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