Principal Account Manager, Measurement and ROI Strategy

1 month, 1 week ago
Full-time
Lead
Customer and Technical Support
Bazaarvoice

Bazaarvoice

Bazaarvoice provides a software as a service platform that enables brands and retailers to manage and leverage user-generated content at scale, facilitating authentic shopper experiences through the collection, curation, and distribution of consumer-ge...

Internet Software & Services
251-1K
Founded 2005

Description

  • Co-create business plans with strategic partners aligned to revenue, growth, and operational goals.
  • Serve as the executive-level point of contact for top enterprise accounts.
  • Co-lead Executive Business Reviews and strategic planning sessions.
  • Independently pull, aggregate, and validate data from internal databases.
  • Measure the financial and brand ROI of sampling and creator campaigns.
  • Design and monitor client success metrics, usage trackers, and data scorecards.
  • Partner with Sales and Account Management leadership on account planning, whitespace identification, and deal shaping.
  • Translate partner reporting needs into technical requirements for Product and Engineering teams.
  • Automate and scale data pipelines and internal ROI dashboards.
  • Prepare clear presentations and dashboards for client-facing discussions and strategic meetings.

Requirements

  • Deep understanding of market research, consumer trends, and brand marketing.
  • Strong analytical experience gathering and interpreting data from multiple sources.
  • Proficiency with Excel, PowerPoint, Google Analytics, Postico, and Amazon Web Services.
  • Experience with database reporting and data visualization tools.
  • Excellent written and verbal communication skills, including presentation skills.
  • Strong organizational skills and attention to detail.
  • Excellent teamwork and interpersonal skills with a proven ability to build stakeholder relationships.
  • Demonstrated thought leadership with the ability to influence strategy and achieve goals.
  • Ability to thrive in a fast-paced, changing, and sometimes ambiguous environment.
  • Driven, resourceful, curious, and a fast learner.
  • Ability to translate raw datasets into clean charts and scorecards.
  • Ability to translate technical metrics such as click-through rates, sentiment, and impressions into business value and revenue outcomes for clients.

Benefits

  • Remote position based in the United States.
  • Annual OTE in the range of $130,000 to $140,000.
  • Opportunity to work at a company recognized as a Great Place to Work in multiple countries.
  • Chance to work in a client-facing, high-impact role at the intersection of data, product, and commercial strategy.
  • Employee-friendly compensation transparency with recruiter discussion of total compensation package during hiring.
  • Equal employment opportunity and inclusive workplace culture.
  • Background check conducted only after written consent as part of the final selection process.

Interested in this position?

Apply directly on the company website

Apply Now

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