Account Manager, Content Activation Solutions -

11 hours, 40 minutes ago
Full-time
Junior
Customer and Technical Support
Bazaarvoice

Bazaarvoice

Bazaarvoice provides a software as a service platform that enables brands and retailers to manage and leverage user-generated content at scale, facilitating authentic shopper experiences through the collection, curation, and distribution of consumer-ge...

Internet Software & Services
251-1K
Founded 2005

Description

  • Develop and execute strategies for sold-in client campaigns that engage clients and Influenster community members.
  • Partner proactively with Sales and Client Success teams to support client needs and campaign delivery.
  • Confidently present and sell Bazaarvoice service offerings to clients.
  • Facilitate client workshops and sessions, including presentations and walkthroughs of services.
  • Manage expectations with internal stakeholders and client stakeholders.
  • Advocate for the client and the internal team throughout the campaign lifecycle.
  • Own and manage a portfolio of campaigns from initiation through close.
  • Define timelines, milestones, risks, and mitigation plans to keep campaigns on track.
  • Track and execute campaign performance against predetermined KPIs, including posts, impressions, engagement, and client buildout.

Requirements

  • 3+ years of account management or other client-facing experience.
  • Experience working with clients and internal stakeholders at all levels.
  • Strong time management, organization, and multi-tasking skills.
  • Ability to work calmly under pressure in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Strong client focus and a collaborative work ethic.
  • Ability to ramp up quickly and work independently as a self-starter.
  • Confidence in upselling and presenting to clients.
  • Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews, and influencer marketing (preferred).
  • Full authorization to work in the USA.
  • Willingness to complete a pre-employment background check.

Benefits

  • Competitive opportunity to join a Great Place to Work company.
  • Exposure to a global organization with offices across North America, Europe, Asia, and Australia.
  • A client-focused, collaborative company culture.
  • Commitment to diversity, inclusion, and equal employment opportunity.
  • Opportunity to work with a recognized brand in consumer insights and shopping experiences.

Interested in this position?

Apply directly on the company website

Apply Now

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