AVOMIND

AVOMIND is a global recruitment firm based in Berlin, specializing in hiring commercial, strategy, and analytics & insights talent for companies and candidates worldwide. With a focus on executive search and embedded recruitment, AVOMIND connects high-...

Professional Services

Industrials

11-50 (30)

Founded 2019

29 open positions

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Strategic Account Director

2 weeks, 6 days ago

Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam

Full-time

Senior

Account Executive

Customer and Technical Support

CRM

Apply Now

AVOMIND

Professional Services

11-50

Founded 2019

View All Jobs 29

Description

Act as the primary account manager for strategic accounts and serve as the face of the company for key clients.
Support closing new opportunities within existing or growth accounts in collaboration with internal teams.
Conduct post-project follow-up calls and mid-project check-ins to strengthen client relationships.
Drive client referrals, advocacy initiatives, and proactive engagement to stay top-of-mind with accounts.
Organize office visits, trainings, and relationship-building initiatives across the region.
Manage client escalations and ensure timely resolution of issues.
Collaborate closely with Survey Directors and act as a backup to the delivery role when required.
Synthesize client and market feedback into insights for leadership and product teams.
Maintain accurate CRM records, structured meeting summaries, and ongoing strategic account reporting.
Plan and execute targeted campaigns and outbound outreach to lapsed users, new teams, and new business units.

Requirements

Bachelor’s degree in any field; quantitative disciplines such as Mathematics, Economics, Finance, Accounting, Engineering, or Computer Science are a plus.
Excellent written and spoken English communication skills.
Minimum 5 years of relevant experience in account management, strategic sales, or client relationship roles.
Prior exposure to consulting and/or private equity clients is strongly preferred.
An existing network in APAC is advantageous but not required.
Strong relationship-building and stakeholder management skills.
Comfort managing escalations and executive-level conversations.
Structured and disciplined approach to CRM hygiene and reporting.
Strong commercial mindset with the ability to drive expansion within accounts.
Willingness to travel დაახლოებით 25% of the time.

Interested in this position?

Apply directly on the company website

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