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VP, Account Director (Learning & Development - Pharma Agency)

1 month ago
United States
Full-time
Lead
Account Manager
Sales and Business Development
Apply Now
Avalere Health

Avalere Health

Avalere Health is a leading healthcare consulting firm dedicated to solving the industry's most complex challenges. With a focus on attracting top talent, they provide innovative solutions and insights to help clients navigate the evolving healthcare l...

Professional Services
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Description

  • Serve as the senior relationship lead across key accounts and act as an extension of the client team.
  • Drive annual account planning and long-term strategic roadmaps focused on modernizing learning.
  • Build trusted relationships with senior stakeholders across Training, Sales, Medical Affairs, Compliance, and HR.
  • Facilitate quarterly business reviews, visioning workshops, and innovation planning sessions.
  • Identify whitespace opportunities and lead strategic upsells based on evolving client needs and industry trends.
  • Oversee pitch strategy, proposal development, and contract negotiation for new and expanded work.
  • Collaborate with internal teams to co-create modern, tech-enabled learning solutions.
  • Work with solution architects, creative, and learning strategists to develop integrated offerings.
  • Ensure flawless execution of complex learning programs across multiple delivery formats.
  • Work cross-functionally with project managers, designers, and analytics teams to maintain quality and client alignment.
  • Champion client satisfaction, retention, and measurable business outcomes.

Requirements

  • 10+ years of experience in client services, consulting, or account leadership, ideally in an agency, medical communications, or training-focused environment.
  • Deep familiarity with the life sciences industry and regulated training environments.
  • Proven track record of growing multimillion-dollar accounts and influencing senior client stakeholders.
  • Strong training acumen with the ability to translate business goals into learning strategy.
  • Entrepreneurial and forward-thinking mindset, with comfort working in ambiguity and innovation.
  • Strategic and consultative approach that challenges the status quo.
  • Growth-oriented mindset with willingness to test new ideas.
  • Collaborative leadership skills with the ability to mobilize teams toward a shared vision.
  • Experience with AI-powered learning tools or omnichannel training strategies preferred.
  • Exposure to medical affairs, clinical development, or compliance training challenges preferred.
  • Experience managing hybrid or remote teams in scaling environments preferred.

Benefits

  • 401(k) plan with employer match up to 4%, immediately vested.
  • Medical, dental, vision, life insurance, and disability coverage.
  • Flexible hybrid and remote working arrangements.
  • Option to work from anywhere globally for two weeks each year.
  • 20 vacation days plus one personal well-being day.
  • Nine public holidays, gifted end-of-year holidays, and early Summer Friday finishes in June, July, and August.
  • Free counselling through the employee assistance program and personalized health support.
  • Enhanced maternity, paternity, family leave, and fertility policies.
  • On-demand training, support, and global mobility opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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