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Technical Client Services Manager

6 hours, 7 minutes ago
United States
Full-time
Mid Level
Technical Account Manager
Project and Program Management
Digital Marketing Email Marketing Facebook Ads Google Ads HubSpot Salesforce SEO
Apply Now
ATAK Interactive

ATAK Interactive

ATAK Interactive is a Downtown LA-based full-service B2B marketing agency specializing in sales-driven marketing for B2B and ecommerce companies. They provide integrated marketing campaigns, creative content, design, and SEO solutions to help businesse...

Internet Software & Services
11-50
Founded 2005
View All Jobs 2

Description

  • Build and maintain strong client relationships through regular meetings and status updates, primarily via Zoom.
  • Serve as the HubSpot expert and advocate for client accounts.
  • Manage project timelines, calendars, goals, and deliverables using Wrike.
  • Plan team capacity and allocate resources across active client work as priorities shift.
  • Delegate tasks to designers, developers, and technical marketers while holding the team accountable for deadlines and quality.
  • Track project and retainer budgets against scope and flag potential overages early.
  • Communicate budget status and spend updates to internal stakeholders and clients as needed.
  • Partner with cross-functional teams, vendors, and agency partners to keep work aligned and moving forward.

Requirements

  • At least 3 years of experience in an agency setting managing 5-7 client accounts.
  • At least 3 years of hands-on experience with HubSpot or a comparable marketing/sales automation platform such as Salesforce or Marketo.
  • Experience across sales, marketing, and service workflows is required.
  • Demonstrated experience managing capacity, delegating work across a team, and owning project or retainer budgets.
  • Experience managing multiple concurrent projects and allocating resources across a team.
  • Experience delegating work to designers, developers, or other team members and holding them accountable to deadlines.
  • Strong understanding of Google, Facebook, and other advertising platforms.
  • Exposure to integrations, API projects, or similar technical implementation work is a plus.
  • Must currently reside in the United States.

Benefits

  • Salary range of $70,000 to $90,000 per year, commensurate with experience.
  • Unlimited PTO.
  • Medical, dental, vision, and life insurance.
  • 401(k) with a 5% match.
  • Fully remote work environment.
  • Opportunity for career growth and ownership.
  • Collaborative, supportive team culture.

Interested in this position?

Apply directly on the company website

Apply Now

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