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Patient Growth Coordinator (Med Spa)

1 hour, 3 minutes ago
Philippines, South Africa
Full-time
Junior
Business Development
Sales and Business Development
CRM
Apply Now
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services
View All Jobs 78

Description

  • Respond to and follow up with inbound leads promptly.
  • Convert inquiries into booked consultations and appointments.
  • Communicate with prospective and existing patients by phone, text, and email.
  • Educate patients on available services and treatment options.
  • Re-engage previous patients and build outreach campaigns to encourage repeat visits.
  • Maintain consistent follow-up to improve patient retention.
  • Work with providers to identify and fill gaps in appointment schedules.
  • Track lead conversion, rebooking, and patient engagement metrics.
  • Maintain accurate patient records and communication logs.
  • Support patient experience initiatives and workflow improvements.

Requirements

  • Previous experience in lead conversion, patient coordination, client success, sales support, or appointment setting.
  • Strong communication and relationship-building skills.
  • Comfortable communicating with patients by phone, text, and email.
  • Excellent follow-up and organizational abilities.
  • Ability to work independently and manage a high volume of conversations.
  • Strong attention to detail and a customer service mindset.
  • Experience in a med spa, aesthetics, cosmetic, wellness, or healthcare environment is preferred.
  • Familiarity with treatments such as injectables, skin rejuvenation, laser treatments, body contouring, or other aesthetic services is preferred.
  • Experience using Boulevard, Podium, or similar CRM and scheduling tools is preferred.
  • Proven success in appointment setting, lead conversion, or patient reactivation campaigns is preferred.

Benefits

  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • $500 monthly entry raffle.
  • Opportunity to take on additional responsibilities in patient acquisition, business development, and operational leadership.
  • Direct role in the growth of a thriving aesthetics business.

Interested in this position?

Apply directly on the company website

Apply Now

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