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General Manager (GM) - Elite sports medicine & human performance clinic

13 hours, 8 minutes ago
United States, United Kingdom, Philippines, South Africa
Full-time
Lead
Operations Manager
Operations
CRM
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Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services
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Description

  • Oversee daily facility operations across clinical care, performance training, and client management.
  • Build, document, and improve SOPs that connect sport science methods with clinic workflows.
  • Manage facility throughput, equipment maintenance, technology systems, vendors, and inventory.
  • Partner with the Clinical Director to turn performance philosophies into operational strategies.
  • Lead front-of-house and administrative teams to maintain hospitality, scheduling accuracy, and revenue flow.
  • Align chiropractors, rehabilitation specialists, and strength and conditioning coaches around a cohesive athlete care journey.
  • Improve client touchpoints from onboarding through recovery and performance training programs.
  • Serve as the primary contact for elevated client service and resolve operational bottlenecks.
  • Monitor KPIs, practitioner capacity, schedule density, retention, and facility utilization.
  • Oversee billing, budgets, financial reporting, payroll, and operational growth opportunities.

Requirements

  • 3–5+ years of operational leadership experience in a high-performance sports, sports medicine, physical therapy, sports science, or boutique athletic facility.
  • Direct experience or foundational knowledge in sport science, athletic training, biomechanics, kinesiology, or high-performance athletics (preferred).
  • Ability to lead multidisciplinary teams, establish clear systems, and foster a performance-driven culture.
  • Proficiency with EHR software, CRM platforms, scheduling engines, and operational reporting tools.
  • Proactive and analytical approach with strong communication skills and emotional intelligence.
  • Ability to receive payments through Wise in South Africa, the UK, the US, or the Philippines; Wise must support local bank transfers in the candidate's country of residence or bank location.

Benefits

  • 100% remote work arrangement.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • No activity tracking.

Interested in this position?

Apply directly on the company website

Apply Now

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