Executive Assistant – Dental Practice & Personal Support

13 hours, 22 minutes ago
Part-time
Mid Level
Customer and Technical Support
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Manage and prioritise multiple personal and professional email inboxes.
  • Manage calendars, appointments, meetings, team reviews, family events, and personal appointments.
  • Provide personal administration support, including bills and other agreed tasks.
  • Monitor and respond to patient enquiries, including messages received outside office hours.
  • Assist patients with scheduling and appointment-related questions.
  • Review AI-transcribed practice messages and escalate urgent or serious patient matters appropriately.
  • Communicate with the dentist via Slack and coordinate with practice team members.
  • Organise internal meetings and act as a reliable point of contact when the client is unavailable.
  • Maintain confidentiality and professionalism when handling sensitive patient information.
  • Potentially support marketing, website updates, practice administration, patient follow-ups, and broader business operations.

Requirements

  • Strong spoken and written English with clear, professional phone and email communication.
  • Highly organised, proactive, detail-oriented, and able to work independently.
  • Experience managing multiple inboxes and calendars.
  • Excellent written and verbal communication skills.
  • Confident communicating directly with patients and clients.
  • Professional, friendly, personable, and empathetic manner.
  • Able to prioritise tasks, exercise sound judgment, and identify when escalation is required.
  • Comfortable handling confidential information.
  • Availability to work U.S. Eastern Time hours.
  • Executive or personal assistance, medical or dental administration, patient coordination, healthcare customer service, appointment scheduling, practice administration, marketing, or website management experience preferred; dental or healthcare experience is an advantage.

Benefits

  • 100% remote position.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • No activity tracker.

Interested in this position?

Apply directly on the company website

Apply Now

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