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Director, Business Systems

1 month, 4 weeks ago
United States
Full-time
Lead
Operations Manager
Operations
Agile CRM ERP HubSpot NetSuite Oracle Python Salesforce SAP SQL
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Armada

Armada

Armada is a full-stack edge infrastructure company that specializes in edge computing and AI solutions tailored for remote and rugged environments. Through its Armada Edge Platform (AEP), the company provides compute, storage, connectivity, and AI/ML capabilities. Armada operates in over 100 countries, addressing operational challenges with thousands of connected assets and active users. The company focuses on simplifying data management and AI deployment in disconnected settings, making it easier for industries to leverage technology. Armada's product lineup includes Atlas, a tool for monitoring IoT devices; Galleon, ruggedized modular data centers for AI inference; Bridge, a platform for managing GPUs; and a Marketplace for hardware and software for remote operations. Armada serves various sectors, including oil and gas, public sector, manufacturing, mining, logistics, and telecommunications, enhancing safety, productivity, and automation in challenging environments.

information technology & services
201-500
Founded 2022
$226M raised
View All Jobs 30

Description

  • Own the multi-year vision and roadmap for Armada’s enterprise application ecosystem, including ERP/Finance, CRM and GTM systems, HRIS, billing, procurement, support, and other business tools.
  • Run Business Systems like a product by defining outcomes, prioritizing work, and delivering measurable improvements in cycle time, data quality, and user experience.
  • Design system architecture and integration patterns using APIs, iPaaS, middleware, data warehouse or lakehouse patterns, and master data management.
  • Partner with data and engineering teams to enable trustworthy reporting and analytics with clear definitions for core business objects.
  • Identify and eliminate manual work through workflow automation, orchestration, document processing, approvals, and self-service.
  • Enable AI-assisted internal workflows where appropriate while maintaining strong security and governance.
  • Establish the operating model for intake, prioritization, documentation, testing, release management, training, and post-launch support.
  • Own system controls such as role-based access, audit trails, segregation of duties, and data protection practices.
  • Manage vendor relationships, renewals, tool rationalization, and licensing strategy.
  • Build, coach, and develop a high-impact Business Systems team and operating culture.

Requirements

  • 10+ years of experience in Business Systems, Enterprise Applications, or related roles with increasing scope and ownership.
  • Experience owning and scaling core systems across multiple functions such as Finance, GTM, People, and Operations.
  • Hands-on experience with enterprise platforms such as CRM systems like Salesforce or HubSpot, ERP/Finance systems like NetSuite, SAP, or Oracle, and HRIS/ATS tools like Workday, Rippling, or Greenhouse.
  • Proven track record delivering cross-functional programs including implementations, integrations, process redesign, and adoption at speed.
  • Solid integration and data fluency, including APIs, iPaaS tools such as Workato, Boomi, or MuleSoft, data quality concepts, and reporting needs.
  • Strong change management skills with the ability to drive stakeholder adoption and build durable operating habits.
  • Excellent executive communication and stakeholder management skills.
  • Experience supporting complex operational workflows such as inventory, supply chain, procurement, asset lifecycle, or field operations (preferred).
  • Experience with GTM tooling such as CPQ, forecasting, sales engagement, territory planning, or customer success platforms (preferred).
  • Comfort prototyping or validating logic with SQL and/or Python, or partnering closely with technical teams to do so (preferred).
  • Experience implementing security and compliance controls in business systems environments, including audit readiness and access governance (preferred).
  • Relevant certifications such as Salesforce Admin/Architect, NetSuite, Workday, PMP/Agile, or iPaaS platform certifications are nice to have.

Benefits

  • Competitive base salary with a U.S. geographic pay structure.
  • Equity is included in the compensation package.
  • Subsidized medical, dental, and vision insurance.
  • HSA, FSA, and dependent care FSA options.
  • Retirement plan options, including 401(k) and Roth 401(k).
  • Unlimited paid time off.
  • 14 paid company holidays per year.

Interested in this position?

Apply directly on the company website

Apply Now

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