Account Manager, South Central – USA

12 hours, 59 minutes ago
Full-time
Senior
Customer and Technical Support
Arc'teryx

Arc'teryx

Arc'teryx is a leading outdoor equipment company known for innovative climbing, skiing, and alpine technologies, delivering high-performance technical outerwear and accessories.

Leisure Products
1001-5000
Founded 1991

Description

  • Build and maintain long-term relationships with assigned wholesale customers.
  • Serve as the primary contact for accounts, providing timely support and resolving escalated customer issues.
  • Conduct business reviews to identify customer needs, challenges, and growth opportunities.
  • Meet or exceed assigned sales, revenue, margin, and order-book targets.
  • Develop new wholesale relationships, prospect for accounts, and onboard new customers.
  • Identify upselling, cross-selling, product-expansion, and demand-growth opportunities.
  • Collaborate with customers on demand forecasts and growth strategies.
  • Prepare sales presentations, proposals, and pricing recommendations.
  • Coordinate with Sales, Operations, Customer Service, and Logistics to ensure accurate order processing and delivery.
  • Maintain CRM records, monitor inventory, communicate product updates, and ensure adherence to contract and pricing terms.

Requirements

  • 5+ years of experience in account management, sales, business development, or customer relationship management.
  • Ability to build relationships, sell, influence, and negotiate effectively.
  • Proven ability to meet sales targets and manage multiple accounts.
  • Strong customer service, problem-solving, and conflict-resolution abilities.
  • Proficiency with CRM systems and Microsoft Office Suite.
  • Ability to analyze sales data and identify growth opportunities.
  • Excellent verbal, written, and presentation communication skills.
  • Highly organized with strong attention to detail and the ability to work independently and collaboratively.
  • Experience in wholesale, retail, consumer goods, distribution, or a related industry (preferred).
  • Bachelor’s degree in Business, Marketing, Commerce, or a related field (preferred).

Benefits

  • Salary range of $82,000–$108,000 USD.
  • Extended health, dental, vision, mental health, fertility, and Employee Assistance Program coverage.
  • Immediately vested 401(k) matching, annual incentive plan eligibility, and Employee Stock Purchase Program access where applicable.
  • Paid time off and No Wasted Day paid outdoor exploration days.
  • Parental leave for birthing and non-birthing parents.
  • Professional development, Arc’teryx Academies, employee discounts, and Pro Deals.

Interested in this position?

Apply directly on the company website

Apply Now

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