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Account Manager, South Central – USA

5 hours, 16 minutes ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
CRM
Apply Now
Arc'teryx

Arc'teryx

Arc'teryx is a leading outdoor equipment company known for innovative climbing, skiing, and alpine technologies, delivering high-performance technical outerwear and accessories.

Leisure Products
1K-5K
Founded 1991
View All Jobs 5

Description

  • Develop and maintain long-term relationships with wholesale customers.
  • Serve as the primary contact for assigned accounts and respond to inquiries promptly.
  • Conduct business reviews to understand customer needs, challenges, and growth opportunities.
  • Resolve customer concerns and escalate issues when necessary.
  • Maintain accurate account records and communications in the CRM system.
  • Prospect and onboard new wholesale accounts while expanding the order book and revenue.
  • Achieve sales, revenue, and margin targets through upselling, cross-selling, and product expansion.
  • Prepare sales presentations, proposals, and pricing recommendations.
  • Coordinate with Sales, Operations, Customer Service, and Logistics teams on orders, inventory, and delivery.
  • Provide market insights, monitor industry and competitor trends, and identify process improvements.

Requirements

  • Bachelor’s degree in Business, Marketing, Commerce, or a related field preferred.
  • 5+ years of experience in account management, sales, business development, or customer relationship management.
  • Experience in wholesale, retail, consumer goods, distribution, or related industries preferred.
  • Strong relationship-building, sales, influencing, negotiation, and customer service skills.
  • Excellent verbal, written, and presentation communication skills.
  • Proven ability to meet sales targets and manage multiple accounts effectively.
  • Strong problem-solving, conflict-resolution, organizational, and attention-to-detail skills.
  • Proficiency with CRM systems and Microsoft Office Suite.
  • Ability to analyze sales data and identify growth opportunities.
  • Self-motivated ability to work independently and collaboratively; must be based in Texas near a major city and airport.

Benefits

  • Salary range of USD $82,000–$108,000.
  • Health, dental, and vision coverage with mental health support, fertility benefits, and 24/7 Employee Assistance Program.
  • Immediately vested 401(k) matching, annual incentive plan eligibility, and Employee Stock Purchase Program access where applicable.
  • Paid time off and dedicated paid No Wasted Day outdoor exploration days.
  • Parental leave for birthing and non-birthing parents.
  • Professional development, outdoor skill-building academies, employee belonging councils, employee discounts, and Pro Deals.

Interested in this position?

Apply directly on the company website

Apply Now

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