Client Partner

12 hours, 56 minutes ago
Full-time
Mid Level
Project and Program Management
Appen

Appen

Appen is a global leader in providing high-quality data management services for AI development. With over 1 million crowd workers, Appen supports the world's top technology companies in enhancing their products and services. The company offers a divers...

IT Services
1001-5000
Founded 1996
$59M raised

Description

  • Serve as the primary contact for key client stakeholders throughout engagements.
  • Define project approaches, deliverables, staffing needs, pricing considerations, and success criteria with internal teams.
  • Manage project scope, timelines, budgets, risks, and change requests across the project lifecycle.
  • Coordinate internal teams to deliver AI data projects that meet client expectations.
  • Identify expansion and renewal opportunities in partnership with Sales and Marketing.
  • Grow client accounts by expanding project portfolios and supporting profitable engagements.
  • Lead performance and post-project reviews to assess business impact and improve future engagements.
  • Maintain accurate revenue, margin, and pipeline forecasts.

Requirements

  • 2+ years of relevant professional experience or an equivalent degree.
  • Experience managing client relationships and projects in AI, LLM, data, or related technology solutions environments.
  • Experience managing project scope, budgets, timelines, deliverables, and stakeholder expectations.
  • Experience in project management, account growth, or strategic consulting.
  • Ability to engage with AI and data concepts and stay current on industry trends.
  • Strong commercial and analytical skills to evaluate opportunities and support profitable growth.
  • Excellent written and verbal communication skills, including the ability to influence stakeholders and explain complex information clearly.
  • Experience using revenue/margin data and forecasting tools such as Excel and pipeline systems.
  • Ability to adapt to changing priorities and evolving client needs.
  • Willingness to adjust working hours for meaningful overlap with global clients and colleagues.

Benefits

  • Flexible ways of working based on team and individual needs.
  • Tools, resources, and development opportunities to build capability over time.
  • Opportunity to work on AI challenges across industries and geographies.
  • Collaborative culture focused on innovation, accountability, and quality.

Interested in this position?

Apply directly on the company website

Apply Now

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