Client Partner

1 month ago
Full-time
Junior
Project and Program Management
Appen

Appen

Appen is a global leader in providing high-quality data management services for AI development. With over 1 million crowd workers, Appen supports the world's top technology companies in enhancing their products and services. The company offers a divers...

IT Services
1K-5K
Founded 1996
$59M raised

Description

  • Serve as the primary contact for key client stakeholders throughout engagements.
  • Define project approaches, deliverables, staffing, pricing considerations, and success criteria with internal teams.
  • Manage project scope, timelines, budgets, risks, deliverables, and changes.
  • Identify opportunities to expand services and renew engagements with Sales and Marketing.
  • Lead performance and post-project reviews to assess business impact and improve future engagements.
  • Coordinate internal teams to connect client objectives with effective project execution.
  • Build relationships that support client retention, NPS, and sustainable revenue growth.

Requirements

  • Experience managing client relationships and projects in AI, LLM, data, or related technology solutions.
  • Relevant degree or equivalent professional experience, with at least 2 years of experience.
  • Experience managing project scope, budgets, timelines, deliverables, and stakeholder expectations.
  • Understanding of AI and data concepts, with a commitment to staying current on industry trends.
  • Strong commercial and analytical skills, including opportunity evaluation and profitable growth support.
  • Excellent written and verbal communication skills, including the ability to explain complex information clearly.
  • Experience in project management, account growth, or strategic consulting.
  • Experience working with revenue, margin, and forecasting data using tools such as Excel or pipeline systems.
  • Ability to adapt to changing priorities and evolving client needs.
  • Willingness to adjust working hours for meaningful overlap with clients and colleagues across regions.

Benefits

  • Flexible working arrangements supported by tools and resources.
  • Professional development and opportunities to build capabilities.
  • Work on complex AI challenges across industries and geographies.
  • Collaborative culture emphasizing innovation, accountability, curiosity, and humility.

Interested in this position?

Apply directly on the company website

Apply Now

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