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People Operations Coordinator - Global

1 month ago
India
Full-time
Junior
People Operations
Operations
JIRA
Apply Now
AlphaSense

AlphaSense

AlphaSense develops an artificial intelligence-based search platform that enables investment and corporate professionals to quickly access and analyze extensive financial data and market insights from over 500 million documents, enhancing decision-maki...

Internet Software & Services
251-1K
Founded 2011
$770M raised
View All Jobs 7

Description

  • Serve as the primary point of contact for People Operations inquiries through Jira, email, and other channels while meeting service level agreements.
  • Provide tier 1 support for employee questions, HR systems access, complaints intake, and employment verification requests.
  • Escalate complex or local-knowledge issues to the appropriate People Operations partners and cross-functional teams.
  • Process onboarding tasks in HCM, audit new hire data, communicate with new hires, and schedule orientation sessions.
  • Maintain accurate data across HCM and third-party systems, including payroll and global mobility tools.
  • Create job requisitions and positions in HCM in coordination with People Business Partners, Finance, Talent Acquisition, and hiring managers.
  • Process terminations and coordinate offboarding with IT and other departments in line with service levels.
  • Protect confidential information and maintain proper controls and discretion.
  • Support compliance reporting, audits, benefit reporting, government filings, and ad hoc reporting requests.
  • Maintain employee files and assist with People team initiatives such as compensation reviews, performance cycles, policy launches, and annual trainings.

Requirements

  • 1-3+ years of HR administrative support experience.
  • 1+ years of Workday HR experience.
  • 1+ years of experience with a ticketing service tool, with Jira preferred.
  • Strong written and verbal communication skills in English.
  • Experience supporting North America and EMEA is preferred.
  • International experience or exposure is a plus.
  • Familiarity with Excel or Google Sheets, including filters, vLookup, and formulas, is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a fast-paced environment.
  • Strong problem-solving skills with a proactive approach.

Interested in this position?

Apply directly on the company website

Apply Now

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