Senior Employee Relations Manager

1 hour, 16 minutes ago
Full-time
Lead
HR and Recruiting
Airbnb

Airbnb

Airbnb is the world's largest community-driven hospitality company, offering homes and experiences in 191 countries. It is an online marketplace connecting people to unique accommodations and experiences globally.

Hotels, Restaurants & Leisure
5K-10K
Founded 2008

Description

  • Implement the Employee Relations framework for client groups and drive continuous improvements in ER practices.
  • Develop and execute communications strategies to promote ER best practices across the organization.
  • Maintain and revise HR policies, procedures, and practices to ensure compliance and support company culture.
  • Assess employment risk in coordination with HR leadership and Legal based on regulatory changes.
  • Lead employee issues, complaints, and complex investigations across functions and regions.
  • Ensure cases are handled fairly, consistently, transparently, timely, and in line with Airbnb policies and local laws.
  • Counsel HR and business leaders on ER issues, trends, and risks to support sound decision-making.
  • Develop, socialize, and roll out ER processes, strategies, guidelines, practices, and operating procedures.
  • Train leaders, managers, employees, Talent Partners, and other stakeholders on ER topics and practices.
  • Maintain case management systems, analyze ER data, and produce dashboards and recommendations.

Requirements

  • 15+ years of experience in Employee Relations or Human Resources managing complex global investigations.
  • Expert knowledge of ER, labor relations, training, conflict resolution, and leading complex global investigations, including executive-level matters.
  • Deep understanding of FMLA, EEO laws, ADA, and other applicable state and federal employment laws and regulations.
  • Superior written and oral communication skills and strong analytical skills.
  • Proven track record of positively influencing leaders, teams, and stakeholders.
  • Ability to coach, mentor, and partner with stakeholders at varying levels of seniority.
  • Ability to remain composed, positive, collaborative, and objective under pressure and when handling complex issues.
  • Ability to make sound decisions using good reasoning and judgment.
  • Ability to maintain discretion and confidentiality.
  • Comfortable leveraging generative AI tools such as Claude and Gemini to accelerate daily tasks.
  • Strong preference for direct experience supporting international ER matters.
  • Juris Doctor (J.D.) degree preferred.
  • Some travel may be required.
  • Must live in a state where Airbnb, Inc. has a registered entity; role is US remote eligible.

Benefits

  • Base salary range of $196,000 to $245,000 USD.
  • Eligible for bonus.
  • Eligible for equity.
  • Eligible for benefits.
  • Eligible for Employee Travel Credits.
  • US remote-eligible position with occasional office or offsite attendance as needed.

Interested in this position?

Apply directly on the company website

Apply Now

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