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Principal Consultant - Intelligent Operations

1 hour, 30 minutes ago
United States
Full-time
Lead
Consultant
Project and Program Management
Ansible Datadog SOC Splunk Terraform
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 65

Description

  • Provide strategic leadership and trusted advisory support to enterprise clients.
  • Build and maintain strong client relationships and deliver exceptional client service.
  • Assess current observability platforms, coverage, licensing models, consumption, and operating models.
  • Recommend platform rationalization approaches to reduce complexity, control spend, and improve capabilities.
  • Guide clients in establishing or improving NOC, SOC, and Digital Operations Center operating models.
  • Integrate observability platforms with IT Service Management, IT Operations Management, and workflow automation tools.
  • Lead large-scale consulting engagements and ensure delivery within scope, budget, and timeline.
  • Collaborate with cross-functional teams and subject matter experts to develop client solutions and strategies.
  • Analyze client operations, financials, and market trends to identify growth and improvement opportunities.
  • Develop and present recommendations, presentations, reports, and thought leadership content.
  • Lead organizational change management efforts in transformational programs.
  • Drive business development by identifying opportunities, cultivating relationships, and supporting proposals.
  • Mentor and develop junior team members.

Requirements

  • Bachelor's or Master's degree in a relevant field such as business, engineering, finance, or management.
  • 15+ years of experience in management consulting, technology consulting, industry, or a related field.
  • Strong industry knowledge in sectors such as healthcare, financial services, technology, or manufacturing.
  • Strong understanding of the ServiceNow ecosystem and adjacent technologies.
  • Strong understanding of observability platforms and markets, including Dynatrace, DataDog, LogicMonitor, Splunk, and Qualys.
  • Strong understanding of automation tools such as Harness, Terraform, and Ansible.
  • Proven leadership ability to lead and motivate teams toward project goals.
  • Exceptional communication and presentation skills.
  • Strong analytical and problem-solving skills.
  • Demonstrated business development experience with a track record of identifying and pursuing new opportunities.
  • Strong client relationship management skills.
  • Willingness to travel to client sites as required.

Benefits

  • $235,000 - $265,000 annual on-target earnings, including base salary and target bonus.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid company holidays.
  • Paid time off.
  • Paid parental and caregiver leave.
  • Sponsorship for certifications and credentials for continued learning.
  • Access to internal training and development opportunities and a multi-million-dollar technology lab.

Interested in this position?

Apply directly on the company website

Apply Now

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