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Associate Consultant

1 week, 1 day ago
United States
Full-time
Junior
Consultant
Operations
Apply Now
Funnel

Funnel

Funnel is a CRM property management software revolutionizing the leasing process with renter-centric solutions, AI, and automation tools for multifamily operators, increasing conversion rates and resident retention.

Real Estate
51-250
Founded 2011
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Description

  • Act as an advisor and point of contact for assigned enterprise clients, providing product, services, and consultative guidance.
  • Support product implementation and ongoing adoption through project management and customer success coordination.
  • Develop deep knowledge of the property management industry and Funnel Leasing’s software solutions.
  • Partner with Enterprise Consultants I/II to provide operational support across active customer projects.
  • Perform system administrative tasks within the Funnel software.
  • Serve as the primary point of contact for enterprise customer technical escalations and help facilitate resolution.
  • Collaborate with product, engineering, support, and finance teams to align on and execute customer initiatives.
  • Build and maintain strong relationships with key stakeholders at enterprise client organizations.
  • Lead in-person discussions and presentations when needed, including occasional travel to customer sites.
  • Promote continuous improvement, learning, team collaboration, and Funnel’s P.I.N.K. core values.

Requirements

  • Bachelor’s degree preferred; relevant professional experience and alternative certifications strongly prioritized.
  • 2-3 years of experience in technology and/or property management industries.
  • Proven track record of driving transformative change and delivering strong results for large enterprise clients.
  • Experience with enterprise software solutions and implementation in complex organizational environments.
  • Excellent communication, influencing, and presentation skills, including the ability to engage senior stakeholders and executive teams.
  • Significant expertise in change management methodologies and navigating organizational resistance to change.
  • Strong analytical and problem-solving skills with the ability to quickly understand complex business challenges.
  • Demonstrated leadership and project management abilities, including leading cross-functional teams and managing multiple projects concurrently.
  • Ability to travel to customer sites approximately 5% of the time.
  • Experience working with enterprise-level customers and technical escalations is strongly beneficial.

Benefits

  • Salary range of $90,000 - $100,000.
  • Work from anywhere in the U.S. with remote/hybrid opportunities.
  • Unlimited PTO / uncapped discretionary time off.
  • Benefits begin on the first day of employment.
  • Health, dental, and vision insurance.
  • Company-paid life, AD&D, long-term disability, short-term disability, and term life insurance.
  • Retirement plan with a 2% company match.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Employee Assistance Program (EAP), paid holidays, sick leave, and a one-time remote work stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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