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Presales Solutions Architect - ServiceNow

1 month, 4 weeks ago
India
Full-time
Senior
Sales Engineer
Software Development
Agile Angular Bootstrap Datadog HTML IoT JavaScript jQuery Machine Learning REST API Scrum SOAP Splunk XML
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AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 73

Description

  • Consult with customers and prospects to understand their needs, pain points, and business outcomes.
  • Architect and design solutions on the ServiceNow platform independently and in collaboration with internal teams.
  • Demonstrate ServiceNow platform capabilities to customers and prospects through live presentations and prototyping.
  • Conduct business process and technical workshops, including enablement sessions.
  • Translate business challenges into requirements and deliverables with sales and delivery teams.
  • Develop documentation, pricing, and statements of work for customer engagements.
  • Learn adjacent technologies that integrate with ServiceNow to support holistic solutions.
  • Provide enablement and product/solution guidance to the technical sales team during pre-sales discussions.
  • Obtain and maintain pre-sales ServiceNow certifications across product lines.
  • Engage with the ServiceNow community as a thought leader on solutioning.

Requirements

  • 7+ years of experience as a solution engineer, sales engineer, or consultant for a software company.
  • College degree or equivalent experience in Software Engineering, Computer Science, or a related discipline.
  • Strong functional knowledge of the ServiceNow platform across multiple modules.
  • ITIL Foundations v3 or higher certification, or working knowledge of ITIL concepts.
  • Working knowledge of Agile/Scrum methodology.
  • Strong oral, written, and presentation skills with the ability to explain technical material clearly.
  • Deep understanding of technical architectures, IT products, and product positioning.
  • ServiceNow certifications and accreditations are strongly desired.
  • Knowledge of web development or mobile app development, business modeling, database concepts, and project management, preferably using Agile development methodologies.
  • Familiarity with SaaS platforms such as Tanium, Atlassian, BigPanda, Splunk, Datadog, and LogicMonitor is a plus.
  • Understanding of JavaScript, HTML, and frameworks/libraries such as AngularJS, jQuery, Prototype, and Bootstrap is a plus.
  • Experience with monitoring solutions, endpoint collection, IoT, machine learning, and other emerging technologies is a plus.
  • Understanding of web services such as SOAP, REST, WSDL, and XML is a plus.

Benefits

  • Remote full-time work arrangement.
  • Opportunity to work with an elite ServiceNow partner and grow within an established practice.
  • Cross-department training and development opportunities.
  • Sponsorship for certifications and credentials for continued learning.
  • Access to a multi-million-dollar lab with top-tier technologies.
  • Inclusive culture and employee groups such as Moving Women AHEAD and RISE AHEAD.
  • Commitment to diversity, belonging, and equal opportunity employment.

Interested in this position?

Apply directly on the company website

Apply Now

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