Operational Technology Engineer

4 weeks, 1 day ago
Full-time
Mid Level
DevOps and Infrastructure
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised

Description

  • Build, maintain, and improve automation for provisioning, testing, validation, and operational workflows.
  • Develop and support scripts and tooling for operational tasks, integrations, monitoring, and repeatable administration.
  • Support Linux-based test and tooling environments, including Python-based scripting and automation.
  • Maintain cross-site file synchronization and golden image governance.
  • Administer cloud-hosted management platforms and services that support OT and adjacent workflows.
  • Support operational networks, remote access services, VPN connectivity, and secure client connectivity.
  • Support firewall policy operations, segmentation, access controls, and Palo Alto Panorama administration, including licensing and updates.
  • Support GitLab operations, backup and disaster recovery processes, and change/configuration management.
  • Monitor alerts across network, platform, backup, and telemetry services and troubleshoot multi-layer operational issues.
  • Partner with Foundry Operations, Product, Software, vendors, and internal teams to improve automation, connectivity, supportability, and readiness.

Requirements

  • Strong networking fundamentals, including routing, switching, IPSec, VPNs, segmentation, and firewall concepts.
  • Solid Linux administration experience.
  • Hands-on scripting experience in Python, PowerShell, Bash, or similar languages.
  • Experience supporting cloud administration, cloud operations, or SaaS-based infrastructure platforms.
  • Experience supporting VPNs, remote access platforms, and secure connectivity services.
  • Experience supporting automation, imaging, or validation platforms in production environments.
  • Familiarity with configuration management or automation tools such as Ansible, Puppet, or CI/CD workflows (nice to have).
  • Strong troubleshooting skills across software, network, and systems layers.
  • Clear written and verbal communication skills in a distributed team environment.
  • Experience with Palo Alto firewalls and Panorama (preferred).
  • Jira experience (preferred).
  • GitLab administration experience (preferred).
  • Exposure to ISO 9001 and/or ISO 13485 environments (preferred).
  • Experience with cloud administration, SaaS operations, or distributed management platforms (preferred).
  • Exposure to observability, telemetry, and alerting platforms (preferred).
  • Familiarity with AI/HPC hardware or high-density rack environments (preferred).

Benefits

  • Comprehensive health insurance, with options to extend coverage to dependents.
  • Paid time off and company holidays, plus additional leave benefits as per policy.
  • Flexible work arrangements supporting work-life balance.
  • Learning and development opportunities for continuous growth and upskilling.
  • Employee wellness initiatives focused on physical and mental well-being.
  • Retirement and statutory benefits in line with India regulations.
  • An inclusive, people-first culture with collaboration and ownership.

Interested in this position?

Apply directly on the company website

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