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Forward Deployed Engineer

1 day, 3 hours ago
United States
Full-time
Mid Level
Solutions Engineer
Software Development
CRM ERP OAuth OpenID Connect REST API Salesforce SAML
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 80

Description

  • Design and ship agents and multi-step workflows using enterprise GPT platforms and related automation tools.
  • Apply AI solution patterns such as retrieval-augmented generation, workflow orchestration, model integration, API-based automation, and human-in-the-loop review.
  • Create connections to ingest data from enterprise systems including Salesforce, ServiceNow, SharePoint/Teams, email, and internal APIs.
  • Extend platform capabilities through MCP-based integrations and context-aware workflows.
  • Implement custom services and integrations such as REST APIs and webhooks when native platform patterns are insufficient.
  • Ensure solutions are secure, reliable, observable, and compliant with enterprise standards.
  • Create reusable templates, components, and solution patterns that can be applied across teams and use cases.
  • Proactively identify business workflow pain points and redesign them using the best available technology.
  • Rapidly prototype, validate with real users, and harden MVPs into scalable production solutions.
  • Measure and communicate solution value through time saved, errors reduced, adoption, reliability, and operational performance.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, Data and Analytics, or a related field.
  • Experience in technical roles such as Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Automation Engineer, or similar roles with direct stakeholder engagement.
  • Experience designing or supporting AI-enabled solutions in production environments.
  • Experience with prompting, system design, agent development, and workflow configuration.
  • Familiarity with evaluation approaches such as test sets, quality metrics, and iterative improvement loops.
  • Working knowledge of AI solution patterns including retrieval-augmented generation, orchestration, model integration, vector-backed retrieval, and human-in-the-loop workflows.
  • Ability to configure existing connectors to access required data.
  • Experience integrating enterprise applications using APIs, webhooks, automation tools, or lightweight services.
  • Familiarity with observability, monitoring, governance, guardrails, and responsible AI controls in enterprise environments.
  • Hands-on experience with enterprise GPT platforms such as Glean or Claude, and automation tools such as n8n, Zapier, or Make, is preferred.
  • Familiarity with common business systems such as Salesforce, Microsoft 365, SharePoint, Teams, ServiceNow, ticketing or ITSM platforms, and CRM or ERP tools is preferred.
  • Experience working in cross-functional delivery teams that combine solution building with business process transformation, user enablement, and change support is preferred.

Benefits

  • On-Target Earnings compensation structure with base salary plus target bonus.
  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid company holidays.
  • Paid time off.
  • Paid parental and caregiver leave.
  • Cross-department training and development.
  • Sponsorship for certifications and credentials for continued learning.

Interested in this position?

Apply directly on the company website

Apply Now

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