AI Operations Manager

52 minutes ago
Full-time
Lead
Artificial Intelligence and Machine Learning
Achievers

Achievers

Achievers provides award-winning employee recognition software and engagement platforms that align company and employee values to drive business success globally.

Professional Services
251-1K
Founded 2002
$50M raised

Description

  • Own the AI revenue roadmap from use case discovery through deployment, adoption, and impact measurement.
  • Design, deploy, and manage AI agents that directly generate revenue.
  • Architect and automate workflows that reduce manual go-to-market tasks across AEs, SCs, SDRs, BDRs, and CSMs.
  • Evaluate, implement, and optimize IC-facing tools, replacing underused capabilities with higher-impact alternatives.
  • Manage deployed agents with defined scope, performance metrics, and ongoing tuning.
  • Track and report on revenue impact, time saved, pipeline influenced, and adoption for each agent.
  • Establish responsible AI guardrails, including data access, privacy, prompt/output review, and human-in-the-loop checkpoints.
  • Partner with RevOps, Marketing, Sales, and Customer Success leadership to support rollout and adoption.
  • May manage a team of agent operators over time.

Requirements

  • Education in analytics and software development.
  • Experience in the technology industry is required.
  • Proven track record designing and deploying AI-powered agent workflows for revenue or sales operations.
  • Hands-on experience with AI tools and orchestration frameworks.
  • Deep familiarity with the modern sales tech stack as both a user and an integrator.
  • Ability to bridge technical depth with business context and communicate clearly to frontline sellers and executive stakeholders.
  • Prior quota-carrying IC experience such as AE or SE is a nice to have.
  • Knowledge of Achievers' Generative AI Usage Policy and related policies.
  • Final offer will depend on skills, experience, and any relevant certifications.
  • $119,000 to $161,000 CAD base salary range based on current market data.

Benefits

  • Competitive base salary range of $119,000 to $161,000 CAD.
  • Health benefits and life insurance coverage beginning on the first day.
  • Parental leave top-up.
  • Employer-matched RRSP contributions.
  • Flexible vacation.
  • Employee and Family Assistance Program with mental health, legal, and financial counselling.
  • Supported professional development and career growth, including LinkedIn Learning and mentorship.
  • Hybrid flexibility, with time in the Liberty Village, Toronto office.

Interested in this position?

Apply directly on the company website

Apply Now

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