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Solution Deployment Manager (m/f/d)

1 hour, 15 minutes ago
Germany, Spain
Full-time
Mid Level
Implementation Consultant
Project and Program Management
Trello
Apply Now
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
201-500
Founded 2010
$243M raised
View All Jobs 14

Description

  • Manage the full customer implementation lifecycle, from sales handover and kickoff through support handover.
  • Gather and document client use cases and requirements with Sales, Product, and Customer Success teams.
  • Configure platform architecture and customization to meet customer needs.
  • Lead project plans, regular customer touchpoints, and deployment activities for multiple implementations.
  • Facilitate functional and technical workshops with client stakeholders.
  • Implement and troubleshoot integrations, including flat files, APIs, SSO, and third-party tools.
  • Support customers throughout their contracts to increase platform adoption and deliver complementary services such as platform audits.
  • Explain the platform’s value and provide technical guidance for integrating it into client environments.
  • Develop scalable processes, contribute implementation best practices to the knowledge base, and support partner-service offerings.
  • Help onboard new Solution Deployment Managers.

Requirements

  • At least 4 years of professional consulting experience, preferably in a customer-facing technical consulting, account management, project management, implementation, or pre-sales role.
  • Experience deploying SaaS products; HR-related SaaS experience is preferred.
  • Project management experience across multiple customer implementations.
  • Understanding of APIs, SSO configuration, integrations, and troubleshooting.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Client-first, solution-oriented approach.
  • Strong organizational, analytical, and prioritization skills.
  • Fluent German and very good English proficiency (B2 level or higher).
  • Alignment with 360Learning’s collaborative culture.

Benefits

  • Compensation package including base salary, variable pay, and equity.
  • Work-from-home perks and medical insurance.
  • Flexible working hours and fully remote work from anywhere in Germany.
  • One month of parental leave for the second parent.
  • Employee resource groups supporting mental health, sustainability, women, parents, LGBTQIA2S+, and ethnic diversity.
  • Equal-opportunity and inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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